Inventory Control Specialist

Benefits: Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance 401(k) 401(k) matching Dental insurance Does every detail matter to you? Are you organized, great at cross-collaboration, and willing to go the extra mile to make it happen? If so, this may be the perfect role for you. Go ahead, submit your resume. We'd love to have you join our Spicey Tea-M! You must complete a Predictive Index assessment before you are considered for the role. Follow this link to complete the assessment. Position Purpose The Inventory Control Specialist maintains the accuracy, integrity, and organization of inventory across The Spice & Tea Exchange® warehouse, distribution, and production operations. This hands-on position ensures reliable physical and system inventory records to support production, franchise distribution, and e-commerce fulfillment. The position owns cycle counting, inventory reconciliation, transaction verification, lot traceability, and the investigation and resolution of discrepancies. It works across Warehouse Operations, Supply Chain, Production, Quality Assurance, and Finance to strengthen inventory controls and operational performance. The position also oversees the daily work of designated inventory personnel, reinforces standard operating procedures, and promotes accuracy and accountability. Success requires analytical thinking, sound judgment, communication, and the initiative to prevent recurring errors. Essential Job Functions Inventory Accuracy and System Management Maintain accurate inventory quantities, product information, lot details, and storage locations within NetSuite and applicable Warehouse Management System (WMS) and Enterprise Resource Planning (ERP) applications. Monitor and validate inventory transactions, including receiving, internal and interfacility transfers, production consumption, picking, shipping, and adjustments, ensuring transactions are timely, accurate, and properly documented. Verify inventory placement, warehouse zones, labeling, barcode scans, and storage records to ensure products can be located, identified, and traced accurately. Review production job documentation for completeness and accuracy; verify that material usage, finished goods, and related inventory movements are correctly reflected in the system. Research inventory differences, incomplete transactions, shortages, overages, and damaged goods; coordinate with the Buyer, IT, and other departments to resolve issues and confirm corrections. Ensure all inventory adjustments follow established documentation, approval, and authorization requirements. Monitor excess, slow-moving, obsolete, and potentially unavailable inventory; communicate accurate information and emerging risks to Supply Chain and appropriate operational leaders. Support inventory-system testing, implementations, reporting enhancements, and improvements to transaction accuracy and controls. Cycle Counting and Inventory Reconciliation Plan, coordinate, and conduct daily cycle counts and scheduled physical inventories across warehouse, storage, production, and distribution locations. Develop and maintain count schedules by inventory category, established priorities, and operational needs; assign count activities and verify timely completion. Investigate variances between physical counts and system balances; determine root causes, document findings, and implement or recommend corrective actions to prevent recurrence. Maintain accurate count records, discrepancy investigation logs, inventory adjustment support, and evidence of final resolution. Analyze recurring variances, adjustment frequency, and discrepancies by product or process to identify trends and strengthen inventory controls. Support full physical inventory counts, internal and external inventory audits, and reconciliations with Finance and Accounting as required. Warehouse Inventory Control and Operational Coordination Work with Receiving, Wa…

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