Inventory and Reception Clerk

Company Overview English Bay Chocolate Factory / Kinnikinnick Foods is a family-owned business dedicated to producing high-quality gluten-free products. Since 1991, we have expanded our offerings to include dairy-free, nut-free, and peanut-free options, committed to providing safe and delicious choices for our customers worldwide. Position Overview The Inventory and Reception Clerk is based at the front desk and provides daily reception coverage while completing inventory and production administration responsibilities. The role maintains accurate inventory and production information, creates work orders, processes production paperwork, assists with inventory counts and reconciliations, and provides professional front desk service to callers and visitors. The successful candidate will be professional, organized, and able to manage multiple priorities while maintaining accurate records. The position is based at reception and requires movement to the production floor or warehouse as needed to complete inventory activities. Inventory and Production Responsibilities Enter and maintain accurate inventory and production information in the ERP system Create work orders based on the production schedule and maintain supporting documentation Process and organize daily production paperwork Maintain inventory records for ingredients, packaging materials, work in progress, and finished goods Assist with inventory counts, cycle counts, and reconciliation of inventory records Record count results accurately and maintain supporting documentation Maintain inventory traceability information and organized transaction records Monitor inventory information and communicate discrepancies or missing information as required Prepare routine inventory reports and support inventory audits as required Reception and Front Desk Responsibilities Answer incoming calls, direct callers, and promptly relay accurate messages to the intended recipient Welcome visitors, manage visitor sign in procedures, and notify their contact of their arrival Monitor the general information email inbox and respond to or direct inquiries as required Prepare FedEx shipments, labels, and supporting documentation Receive and direct incoming mail, packages, and deliveries Maintain an organized and professional front desk and ensure reception coverage during scheduled hours Complete general administrative duties, including filing, copying, data entry, and document preparation Qualifications and Skills Experience in inventory administration, production administration, reception, customer service, or office administration Strong data entry skills with a high level of accuracy and attention to detail Strong Microsoft Excel skills and proficiency using email, other Microsoft Office applications, and standard office equipment Experience using an inventory management or ERP system is preferred Experience with Order Time is an asset Clear and professional communication by telephone, email, and in person Strong organization and time management skills Ability to manage interruptions, competing priorities, and reporting deadlines Ability to remain calm, courteous, and professional while handling multiple requests Sound judgment and discretion when handling employee, visitor, inventory, and business information Experience in food production, manufacturing, warehousing, or distribution is an asset Physical and Working Conditions Primarily based at the front desk with regular computer and telephone use Daily interaction with employees, visitors, callers, suppliers, and delivery personnel Movement to the production floor or warehouse as required Walking, standing, bending, and reaching when completing inventory activities Compliance with facility safety, food safety, and personal protective equipment requirements when entering production or warehouse areas We thank all applicants for their interest. Only candidates selected for an interview will be contacted. Expected hours: 40.0 per week Benefits: …

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