Inventory and Fulfillment Associate
Ex Import USAA Different Kind of Warehouse Role Looking for a stable, weekday role where organization, accuracy, and problem-solving matter? Join Elleebana USA, an international professional beauty brand, at our headquarters in Hoffman Estates, Illinois. This is not a traditional large-scale warehouse job. We are a small-team distribution and fulfillment operation where attention to detail, inventory accuracy, and dependable follow-through make a real difference. You'll work with inventory, computer-based order processing, shipping, receiving, and product preparation to ensure our customers receive the right products, accurately and on time. If you enjoy keeping things organized, working with both products and computer systems, and taking pride in getting the details right, this could be the opportunity for you. About Elleebana USA Elleebana is a global brand specializing in professional lash and brow enhancement products. From our U.S. headquarters, we support beauty professionals, educators, salons, and distribution partners by delivering the products and service they rely on. Our fulfillment operation plays an important role in the customer experience. Every accurately picked order, carefully packed shipment, and well-maintained inventory record helps protect the quality and reputation of our brand. Learn more at elleebana-usa.com. What You'll Do Order Fulfillment & Shipping Pick, prepare, pack, and ship customer orders accurately and efficiently. Verify products and quantities against order information before shipments leave the facility. Prepare shipping labels and ensure packages are securely and professionally packed. Help prioritize urgent orders and resolve order discrepancies promptly. Inventory Control & Receiving Receive incoming shipments and verify quantities against purchase orders or inventory records. Identify and report missing, damaged, incorrect, or short-shipped products. Monitor inventory levels, maintain accurate records, and report shortages or stock concerns. Keep products organized and accessible to support efficient fulfillment. Computer Work & Recordkeeping Use computer systems for order processing, shipping tasks, inventory updates, and data entry. Maintain accurate records of inventory activity, supplier issues, and fulfillment discrepancies. Handle customer and supplier information carefully and professionally. Warehouse Organization & Team Support Maintain clean, organized storage, packing, and work areas. Follow established procedures for product handling, packaging, and inventory management. Replenish packing materials and other operational supplies as needed. Communicate issues early and work collaboratively with the team to keep daily operations running smoothly. What We're Looking For We want someone who understands that successful fulfillment is about more than moving boxes. It's about accuracy, consistency, organization, and making sure the customer receives exactly what they ordered. You'll be a strong fit if you: Have excellent attention to detail and take pride in doing things correctly. Are organized, dependable, and able to manage multiple priorities. Are comfortable using computers for data entry, order processing, and recordkeeping. Communicate clearly and ask questions when something doesn't look right. Can work independently while contributing to a small, collaborative team. Approach problems practically and take responsibility for following tasks through to completion. Can stand and move throughout the workday and lift packages weighing up to 50 pounds when required. Experience That Will Help You Succeed Previous experience in one or more of the following is preferred: E-commerce or online order fulfillment Inventory control or stockroom management Shipping and receiving Distribution operations Retail inventory or product replenishment Order processing or operations support Familiarity with Microsoft Word, Excel, inventory software, shipping platforms, or e-commerce systems is beneficial. Yo…