Inventory and Claims Coordinator

Key Responsibilities Credit Processing Own supplier credits from start to finish, including documenting the issue, gathering supporting records, submitting the request, tracking status, and confirming final resolution. Coordinate claims for shortages, damage, quality concerns, pricing discrepancies, freight issues, and material returns. Work with suppliers, purchasing, receiving, and accounting to reconcile open credits and ensure credits are applied accurately. Maintain organized electronic records of claims, return authorizations, credit memos, correspondence, and supporting documentation. Follow up on aging items and communicate unresolved issues, risks, and next steps to the appropriate stakeholders. Inventory Practices Execute established inventory-control practices, including cycle counts, transaction review, replenishment support, and discrepancy research. Monitor inventory levels for assigned products and help maintain appropriate quantities to support production and maintenance needs. Investigate differences between physical inventory, receiving records, purchase orders, and system balances.Assist with receiving materials, recording material certifications, and maintaining accurate item and supplier information. Identify opportunities to improve inventory accuracy, standard work, documentation, and material availability. Logistics Support Support inbound and outbound logistics activities, with primary emphasis on rail shipments and railcar coordination. Track railcar status, estimated arrival and departure timing, placement, unloading, release, and related documentation. Coordinate with rail carriers, suppliers, production, receiving, and other internal teams to address delays, equipment needs, and scheduling changes. Help resolve freight discrepancies, accessorial charges, shipment damage, and other transportation-related issues. Maintain accurate logistics records and communicate shipment status, exceptions, and required actions Section 111.31-111.395 Wisconsin Statutes and DWD 218 Wisconsin Administrative Code requires that all employers prominently display this Poster in all places of employment. It is unlawful to discriminate against employees and job applicants because of their: • Sex • Use of Lawful Products • Color • Arrest or Conviction • Ancestry • Honesty Testing • Disability • National Origin • Marital Status • Pregnancy or Childbirth • Race • Sexual Orientation • Creed (Religion) • Genetic Testing • Age (40 or Over) • Military Service Declining to Attend a Meeting or Participate in any Communication About Religious or Political Matters This law applies to employers, employment agencies, labor unions, and licensing agencies. Employers may not require certain types of honesty testing or genetic testing as a condition of employment, nor discipline an employee because of the results. Employees may not be harassed in the workplace based on their protected status nor retaliated against for filing a complaint, for assisting with a complaint, or for opposing discrimination in the workplace. There is a 300-day time limit for filing a discrimination complaint. For more information or a copy of the law and the administrative rules contact: STATE OF WISCONSIN DEPARTMENT OF WORKFORCE DEVELOPMENT EQUAL RIGHTS DIVISION 201 E WASHINGTON AVE ROOM A100 PO BOX 8928 MADISON WI 53708 Telephone: (608) 266-6860 819 N 6TH ST ROOM 723 MILWAUKEE WI 53203 Telephone: (414) 227-4384 Website: https://dwd.wisconsin.gov/er/ The Department of Workforce Development is an equal opportunity employer and service provider. If you have a disability and need to access this information in an alternate format or need it translated to another language, please contact us. The Inventory & Claims Coordinator supports purchasing and production operations by managing supplier credits from initiation through final resolution, executing consistent inventory-control practices,…

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