International Logistics Coordinator / Administrator
Pasona N A, Inc.About the Company
Pasona Canada Inc. www.pasona.com
We thank all applicants in advance for their interest. Only those being considered for this position will be contacted.
Additional Information This is an existing vacancy. Pasona uses artificial intelligence (AI) on a limited basis to support administrative aspects of recruitment. All hiring decisions are made by our team, with a strong emphas
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is on human interaction and candidate experience.
About the Role
International Logistics Coordinator / Administrator
• Location: GTA
• Employment Type: Full-Time, Permanent
• Work Schedule: Monday to Friday, 9:00 AM – 5:00 PM (On-site)
• Compensation: CAN$65,000-68,000 + Full Benefit
We are seeking a motivated and detail-oriented International Logistics Coordinator / Administrator to join our client's team in Toronto.
This is an excellent opportunity for someone with 2–3 years of experience in logistics, import/export operations, or supply chain coordination who is looking to take the next step in their career.
In this role, you will gain hands-on experience in international trade, shipment coordination, customs documentation, and inside sales support while working closely with internal teams, customers, and logistics partners.
You will also have opportunities to contribute to process improvements and digital transformation initiatives, making this an ideal position for someone who enjoys problem-solving, working with numbers, and improving business operations.
Responsibilities
International Logistics & Shipment Coordination
• Coordinate international import/export and domestic shipments, ensuring timely and accurate deliveries.
• Work closely with freight forwarders, customs brokers, transportation companies, warehouses, and other service providers.
• Prepare and review shipping documents, including bills of lading, customs clearance instructions, delivery orders, and insurance certificates.
• Monitor shipment progress, proactively resolve delays, and communicate updates to relevant stakeholders.
• Coordinate with overseas offices, suppliers, and customers to support smooth logistics operations.
Trade Documentation & Administrative Support
• Prepare and maintain documentation related to trade contracts, purchase orders, sales orders, and shipping instructions.
• Verify import/export documents and coordinate customs clearance and delivery arrangements.
• Review customs entries, freight invoices, and service provider charges for accuracy.
• Process invoices, payments, and related transactions using internal systems.
• Maintain accurate shipment records, tracking reports, and logistics data using Excel and other business systems.
Inside Sales & Customer Support
• Provide inside sales and administrative support to designated accounts within the Department.
• Assist with order processing, shipment scheduling, delivery follow-ups, and customer inquiries.
• Coordinate with internal sales teams and external partners to ensure customer requirements are met.
• Support daily communication between customers, suppliers, and logistics providers.
Process Improvement & Digitalization
• Identify opportunities to improve logistics and administrative workflows.
• Support process improvement initiatives through digital tools, automation, and more efficient data management.
• Assist with improving reporting accuracy and operational efficiency.
Qualifications
• University degree, or an equivalent combination of education and relevant experience.
Required Skills
What We're Looking For
• Approximately 2–3 years of experience in logistics coordination, import/export operations, freight forwarding, supply chain, or a related field.
• Strong Microsoft Excel skills, including experience with formulas, filters, lookups, and data management.
• Proficiency in Microsoft Word, Outlook, and other Microsoft Office applications.
• Excellent organizational skills with strong attention to detail.
• Strong written and verbal communication skills.
• Ability to manage mul