International Logistics Coordinator

DescriptionPosition at Parts TownSee What We’re All AboutAs the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!PerksParts Town Pride – check out our virtual tour and culture! Hybrid Work scheduleTeam member appreciation events and recognition programsVolunteer opportunitiesMonthly IT stipendCasual dress codeOn-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expensesAll the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.The Job at a GlanceDo you thrive on solving problems, building relationships, and keeping things moving? As our International Logistics Coordinator, you'll be at the center of our global logistics operation, coordinating palletized shipments throughout the U.S., Canada, and international destinations. You'll work cross-functionally with internal teams and external logistics partners to ensure products move efficiently, compliantly, and on time. From tracking shipment performance to managing documentation and supporting customer needs, you'll play an important role in delivering a world-class experience and helping our global business grow!A Typical DayCoordinate and oversee the transportation of palletized shipments to the U.S. and international destinations via ocean, air, truck, and railCollaborate with Import and Export Compliance teams to ensure all shipments comply with applicable international trade regulations, customs requirements, and company policiesCommunicate effectively with freight forwarders, customs brokers, carriers, suppliers, customers, and internal stakeholders regarding shipment status and transportation requirementsPartner with the International Sales team to develop and execute logistics solutions that meet customer requirements while optimizing transportation costsCoordinate with international freight carriers to arrange transportation, obtain competitive rates, and monitor shipment progress through final deliveryPrepare, review, and maintain shipping documentation, including bills of lading, commercial invoices, packing lists, certificates of origin, and customs-related documentsTrack and monitor shipments, proactively identifying and resolving delays, exceptions, or service disruptionsProvide timely shipment updates and exceptional customer service to both internal and external stakeholdersReview freight invoices for accuracy, assist with freight cost management, and support freight payment and reconciliation processesCoordinate with warehouses, distribution centers, and transportation providers to ensure efficient cargo movement and on-time deliveryMaintain accurate logistics records, shipment data, and transportation activities within ERP and logistics management systemsAnalyze transportation performance and support continuous improvement initiatives to enhance efficiency, service levels, and cost savingsAssist with carrier performance reviews and support strategic logis…

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