International Customs Customer Service Associate

Customer communication and customs clearance come together in UPS's full-time temporary Associate assignment serving international operations in Fredericton.
In this position, you will respond to customs questions, investigate documentation issues, and support shipment release. The work requires administrative organization, critical thinking, accurate data entry, and relationship management. Expe
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rience in customs brokerage, transportation, logistics, international trade, or customer service is preferred.
Key Responsibilities:
• Respond to customer customs and clearance inquiries
• Investigate discrepancies with foreign origins and teams
• Follow up on shipments awaiting release
• Coordinate delivery arrangements with operational partners
• Support audits, reporting, and compliance reviews
Requirements:
• Excellent written and verbal communication
• Strong administrative and organizational abilities
• Problem-solving skills and careful verification
• Microsoft Office and brokerage systems proficiency
• Commercial documentation review experience preferred
Bring customer-focused communication, problem solving, and customs documentation skills to UPS's international brokerage operations in Fredericton.

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