INTERNAL ONLY - Manager, Strategic Engagements and Program Support

INTERNAL ONLY Job Title: Manager, Strategic Engagements and Program Support Location: Bethesda, Maryland (Hybrid) Reports To: Deputy Director, Strategic Engagements & Events FLSA Status: Exempt ________________________________________ About NACHC: Founded in 1971, the National Association of Community Health Centers (NACHC) serves as the leading voice for America’s Health Centers and the people and communities they serve. NACHC works to promote the provision of high-quality, affordable, community-based health care to everyone, particularly to underserved populations. ________________________________________ Position Summary: The Manager, Strategic Engagements and Program Support supports the coordination and execution of NACHC’s strategic engagements and event programs. The role provides logistical and administrative support for assigned events and engagements, with a particular focus on featured speaker coordination and event program support. Working under the direction of the Deputy Director, Strategic Engagements and Events, the Manager coordinates assigned event deliverables, supports speakers and stakeholders, maintains event information and materials, and collaborates with internal teams to support the successful delivery of NACHC’s national, international, and partner engagements. ________________________________________ Key Responsibilities: 1. Strategic Event Support Collaborate with internal teams to support registration, communications, planning, and onsite execution for assigned external engagements and select NACHC events. Provide logistical and customer support for assigned strategic engagements. Maintain event timelines, task trackers, planning documents, and other assigned event materials. Support the development and maintenance of standard operating procedures (SOPs), processes, and planning resources for strategic engagements and events. Coordinate assigned event logistics, including housing, shipping, VIP ground transportation, meeting materials, and other logistical needs. Track eventrelated deadlines and follow up with internal and external stakeholders on outstanding deliverables. Provide onsite event support, as assigned. 2. Featured Speaker and Stakeholder Support Support the coordination and administration of agreements and contracts for featured speakers, partners, and key stakeholders in alignment with NACHC business and procurement policies. Coordinate and track information and deliverables from internal teams to support accurate and timely communications with featured speakers, VIPs, and other stakeholders. Serve as a logistical point of contact for assigned featured speakers, associated support staff, and other external stakeholders. Coordinate speaker logistics, including communications, deadlines, presentation materials, travel and housing information, and onsite needs, as assigned. Collect speaker content and presentations leading up to each event and review materials for formatting, completeness, and branding consistency. Prepare and maintain speaker materials, schedules, briefing documents, and related files. Maintain and update SOPs and process documentation related to speaker coordination and event support. 3. Event Program Support Provide administrative and logistical support for the development and delivery of NACHC event programming. Support volunteer content leaders and program participants by coordinating communications, meetings, materials, deadlines, and other assigned needs. Support the conference education planning group and Director, Event Program Development by scheduling planning calls, preparing meeting materials, taking notes, and tracking action items and discussions. Assist with the administration of calls for abstracts for NACHC events and assigned strategic engagements. Track program information, deadlines, session materials, and other assigned program deliverables. Coordinate with Event Operations on logistical needs for assigned sessions, programs, and …

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