Intern, Global Help and Support Operations Content and Development

The mission of this position is to help Church members fulfill their divinely appointed responsibility to discover their families through family history methods, submit their names to the temple for saving ordinances, and to help bring souls unto Christ.

This position is primarily for educational or religious purposes and should be used for providing valuable educational experiences for the Intern.  It is to give the Intern an opportunity to see how the principles and practices learned in their educational institutions are applied in a real work setting.  Under general supervision, the Intern performs work as assigned by the department.

This position is one of many focal points for all written and audiovisual training materials for the Church's geographical areas.  The incumbent will be fully accountable with supervision to ensure product reliability in instructional content, style, clarity, and usability.  Products of this section are used worldwide by employees, Church service missionaries and volunteers, members, and the general public with diverse skills and in varying cultural environments.

Responsibilities may vary by assignment depending on the department and need.  The Intern receives assignments from the managing staff.  The Manager or Supervisor reviews the Interns’ work and reviews each assignment as it is completed.  The Intern is expected to meet rigid and challenging deadlines, work in harmony with the team, take directions on each assignment, and give full attention to detail.  Independence in working, tact, and diplomacy are required.  Sound judgment of Church doctrine, history, organization, policy, and protocol is also expected.

• Knowledgeable of temple and family history work
• Experienced with familysearch.com
• Will help develop instructional processes and procedures for systems, Family History tools, soft skills, and Outreach initiatives, as well as other learning resources, as directed.
• Participate in management, reports, and maintenance tasks with content and translation.
• Ability to prioritize responsibilities and recognize when it’s appropriate to multitask or focus on one project at a time.
• Helps to ensure timely support of the department of short and long-range projects by adhering to project tracking methods
• Willing to develop professional skills by accepting other opportunities for growth in technical and leadership areas.

• Good communication skills, express ideas clearly and are efficient in following directions
• Professional and confident with experience in instructional design, adult learning theory, technical writing skills, AI development, systems, and tools. 
• In Office, Hybrid, or Remote 40 hour work week
• Other assignments and projects as directed.
• Skilled in the following:
  • PowerPoint       Canva              Teams              Microsoft Word        Chat GPT                   
  • Camtasia          Teams              Google Suite     Monday.com            MS Azure          
  • BrightSpot        WhatsApp         Snagit               Video Creation         Microsoft Suite
  • Tech Writing      Web Design      Publisher           Adobe                      Remote Workforce

Candidates must currently be enrolled in higher education or have graduated within the last 12 months.

Must be able to learn quickly, take initiative, work with peers in other departments, contribute to meetings, and maintain the workforce culture and remote workforce policies.