Integrated Supply and Demand Planning Specialist

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. Job Description Job Title: Integrated Supply and Demand System Specialist Location: Corporate Department: Supply Chain Job Summary: The Integrated Supply and Demand System Specialist is a technical and analytical expert responsible for ensuring accurate end-to-end forecasting, optimized replenishment, and high-quality master data across Wawa’s enterprise systems. This role serves as Wawa’s RELEX Super User, providing deep expertise in forecasting, replenishment, automation, and data quality. It directly impacts in stock performance, spoilage reduction, and profitability for over 2 million article/site combinations and 4,500+ daily orders across 1,200+ stores, while also supporting Wawa’s transition from a store centric forecasting model to a fully integrated, multi level planning structure that connects suppliers, warehouses, and stores with RELEX, and enabling scalable processes, system readiness, and data accuracy to support company growth, including new store openings and remodels. Principal Duties Identify and support opportunities to expand RELEX capabilities beyond store level forecasting and replenishment. Contribute to the creation and enhancement of an integrated operating model connecting suppliers, warehouses, and stores. Serve as Wawa’s primary RELEX Super User with deep technical expertise in forecasting, replenishment, system exceptions, automation, and core system behavior. Maintain system configuration, user settings, replenishment rules, forecasting parameters, and master data to ensure accuracy, consistency, and stability. Act as the first line of support for RELEX issues—diagnosing system errors, identifying root causes, and leading rapid response activities across Supply Chain, Marketing, Store Operations, and IT. Partner with IT, RELEX, and cross functional business teams to design, test, and implement system enhancements, upgrades, automation, integrations, and workflow improvements. Develop and maintain a prioritized roadmap of system enhancements based on business needs, user feedback, and process improvement opportunities. Strengthen end‑user capabilities by providing training, and on-going support aligned to roles and areas of responsibility. Partner with leaders across Centralized Demand Planning, Marketing, Category Planning, Store Operations, Warehouses/DCs, and broader supply chain teams to align business rule logic, forecasting approaches, and replenishment strategies with business requirements. Provide strategic recommendations that reduce waste, improve gross profit, enhance new store and remodel processes and strengthen in‑stock performance across stores. Own system configuration and performance for promotional events, machine‑learning models, macro‑level forecasting, waste reduction, and replenishment optimization. Manage forecasting and replenishment strategies for enterprise‑wide events and planned warehouse closures to ensure continuity of supply. Identify, build, and maintain necessary business rule adjustments and system exceptions to enable early detection of anomalies and forecasting and replenishment risks. Use analytics to translate complex system data into clear, actionable insights for cros…

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