Intake/Outreach/ Admin Coordinator(Monthly Pay) 18.50 hour (START ASAP)

Job Overview (MONTHLY PAY) START ASAP!!! ReMarkable TLCP LLC is a licensed non-medical home help care agency on a mission to keep seniors, veterans, VA spouses, and adults with disabilities living independently in their own homes — and we're growing fast. We're looking for an Intake, Outreach & Administrative Coordinator who can hit the ground running: you'll be making outbound calls to hospitals, the VA, and discharge planners to bring in new client referrals, managing caregiver schedules daily (and jumping into action when someone calls off), handling new hire paperwork end to end, and keeping our office running smoothly without being told what needs to be done next. This is a part-time, in-office role in Southfield, MI — Monday through Friday, 10 AM to 4 PM, $18.50/hr — built for someone who's extremely organized, genuinely self-motivated, and never lets a follow-up slip through the cracks. If you notice what's missing before anyone asks and you take pride in keeping things tight, we want to hear from you. Responsibilities Office & Inbound Call Management Sole office lead Outbound Outreach & Business Development Make outbound calls to hospitals, VA, doctor offices, and senior care programs to generate referrals Target: Henry Ford, Epic & Dedicated Seniors, Hospitals & Discharge Planners, Physician Offices, Social Workers, Senior Care Programs Build relationships with discharge planners, social workers, case managers Follow up with all referral contacts and track in CRM Report new leads and weekly outreach activity to Owner Presentations & Community Outreach Prepare materials for business presentations/ may be asked to attend during your regular shift hours New Client Intake & Enrollment Respond to client inquiries inbound and from referrals Schedule assessments and confirm appointments Support clients with paperwork Travel to client home as backup for Owner during DHS visits Complete enrollment paperwork on-site Log all client activity in InMyTeam(CRM) Client Eligibility & Health Status Monitoring Weekly Medicaid eligibility verification (call MDHHS) 15th & 30th: Call clients to check for hospital visits or emergencies Flag eligibility gaps or health changes to Owner immediately Maintain detailed verification logs Hiring Intake & Employee Compliance Handle all new hire inquiries and onboarding paperwork end to end Handle current Clients & employee phone inquiries Schedule office visits for paperwork Track compliance: training, background checks, documentation Flag missing items immediately Caregiver Scheduling & Shift Coverage Manage daily caregiver schedules Place immediate replacement when a shift is missed — no coverage gaps Maintain scheduling log and track caregiver availability Coordinate scheduling conflicts with Owner Proactive Office & Inventory Management Identify gaps in office systems and create solutions — bring to Owner Conduct office inventory; notify Owner when supplies are needed Build and maintain office documents, intake forms, tracking sheets Excel, Data & Administrative Management Maintain all Excel spreadsheets with zero errors Complete daily end-of-shift logbook Ensure all new hire and client packages are current Attend monthly insurance provider meetings (Molina, MDHHS) Keep CEO office and general office clean and organized Mail birthday and anniversary cards on the 25th monthly Send out monthly MSA bills Complete additional tasks as assigned by Owner Handle all inbound calls: employee call-offs, client inquiries, hiring questions Check SAMS/OIG, run background checks, monitor CRM for updates and new leads Reply to every Owner email — same day, no exceptions Maintain professional communication with all clients, employees, and families Requirements Preferred: Experience in home care or home help care Familiarity with Medicaid programs and home help care intake Prior experience making sales calls to get business, business development, or community outreach Knowledge …

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