Inside Sales Representative
APF GroupPosition Summary We are seeking an energetic, organized Inside Sales Representative to serve as the key bridge between our client management and warehouse operations. Located directly on-site at our facility, you will handle incoming sales inquiries, process customer orders, manage inventory counts, and work side-by-side with the floor fulfillment team to ensure precise order processing and timely shipments. Key Responsibilities Inside Sales & Customer Communication Handle incoming sales inquiries, generate quotes, and process sales orders via phone, email, and ERP system. Upsell complementary products and advise clients on availability, specifications, and lead times. Manage client communication regarding order status, tracking, and backorders. Inventory & Stock Management Monitor stock levels continuously in the warehouse management system. Perform routine inventory audits and cycle counts alongside the warehouse team. Identify discrepancies between system data and physical stock to ensure high order accuracy. Work directly on the warehouse floor to coordinate order priorities with picking and packing teams. Qualifications & Requirements Experience: 1–3 years in inside sales, order processing, or logistics support (industrial or warehouse environment preferred). Technical Skills: Proficiency with CRM and ERP software - QuickBooks and MS Excel. Soft Skills: Clear communication, strong attention to detail, and ability to handle multi-tasking. Job Types: Permanent, Full-time Pay: $21.00-$25.00 per hour Benefits: Dental care Extended health care On-site parking Vision care Work Location: In person