Inside Sales Administrator - Equipment
Consolidated DealersInside Sales Administrator, Equipment
Consolidated Dealers Co-Operative Inc. is a leader in providing new car dealers with innovative, low-cost solutions for products and services. Our team is our greatest strength, committed to the highest standards of quality and professionalism. We offer a competitive salary and benefits package.
As an Inside Sales Equipment Administrator, you will be respons
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ible for providing essential administrative support to our Equipment Department. You will play a key role in ensuring efficient operations by supporting sales managers and the sales team through a variety of tasks, from quoting and sales order entry to inventory management and invoicing. We are looking for someone with excellent communication and organizational skills who thrives in a fast-paced environment and is motivated to achieve the best results for the organization.
Key Responsibilities
Quoting
• Generate accurate quotes for customers and sales representatives by gathering all necessary information.
• Liaise with suppliers to obtain product pricing, verify product applications, and confirm availability.
• Calculate and ensure correct profit margins, including any applicable discounts.
• Coordinate with suppliers and freight services to determine and confirm delivery and installation costs.
• Confirm and apply the correct exchange rate for USD to CDN pricing.
• Ensure all quotes are properly formatted with necessary disclaimers and information.
Order and Database Management
• Create and maintain accurate part numbers, pricing, and product information in the computer system, including artwork and manuals.
• Enter sales orders into the system with all specific details, such as color, accessories, and power requirements.
• Generate purchase orders promptly and accurately, supplying all pertinent information to suppliers.
• Manage open purchase orders weekly and maintain back orders by producing daily reports.
Invoicing and Receiving
• Receive products into our "virtual" warehouse and cross-reference customer quotes with purchase orders to ensure accuracy.
• Create and process accurate customer invoices.
• Work closely with the accounting department to ensure timely payment of equipment invoices.
Administrative Support
• Provide proactive and resourceful support to the Equipment Department in a dynamic and fast-paced setting.
• Communicate effectively with internal teams and external suppliers via phone and email.
• Maintain accurate and up-to-date PDF catalogs, brochures, and website pricing.
• Problem-solve to find creative solutions as issues arise, prioritizing customer service.
Qualifications and Skills
• Strong attention to detail and excellent time management and organizational skills.
• Proficiency in Microsoft Office, with an emphasis on Excel and Word.
• Ability to learn new software and systems quickly.
• Excellent listening and communication skills with the ability to build strong working relationships.
• Strong resourcefulness and the ability to work autonomously.
• Knowledge of inventory management is a plus.
• Experience working in the equipment industry is considered an asset.
• A university degree is strongly recommended.