Infrastructure & Telco Category Manager

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Category Manager, Infrastructure, Networks, Telecom & End User supports the development and execution of sourcing strategies across infrastructure hardware, network connectivity, telecom/mobile services, and end-user computing. This position works closely with IT infrastructure leads and business stakeholders to support sourcing initiatives, manage supplier relationships, and deliver measurable value within the category. This role executes category strategy and supplier negotiations under the direction of the Category Director, Infrastructure & Telco, escalating deals or decisions that exceed standard delegation of authority thresholds. This role supports category management across the following sub-categories: Infrastructure Hardware (servers, storage, and data center equipment) Networks (WAN/LAN, SD-WAN, and connectivity services) Telecom & Mobile (fixed line, mobile carrier, and unified communications services) End User Computing (laptops, desktops, peripherals, and print services) Key Responsibilities Strategy & Planning Support development of category strategies for infrastructure, networks, telecom, and end-user computing, aligned with JLL's overall business strategy and technology roadmap. Maintain internal demand plans across assigned sub-categories, identifying consolidation and refresh-cycle optimization opportunities. Partner with IT infrastructure leads and business stakeholders to ensure sourcing activity reflects regional requirements. Identify sourcing opportunities within assigned sub-categories and escalate strategic recommendations to the Category Director, Infrastructure & Telco. Supplier & Market Management Maintain relationships with key infrastructure, network, telecom, and end-user hardware suppliers within assigned sub-categories. Support supply base rationalization efforts and help maintain the category's strategic supplier framework. Execute Supplier Relationship Management for the assigned sub-categories to the framework, segmentation and cadence in partnership with the Procurement Centre of Excellence — running reviews to standard, maintaining scorecards and capturing outputs — and complete third party risk management activity in line with the TPRM framework. Track market trends, hardware refresh cycles, and telecom pricing models to inform sourcing recommendations. Execution & Delivery Lead procurement events for assigned sub-categories including RFP development, bid management, commercial evaluation, and contract execution. Support delivery of financial targets including cost savings, cost avoidance, and value-add outcomes. Maintain the category project calendar for assigned sub-categories, ensuring timely execution of sourcing events and renewals. Prepare contract documents and recommendations in line with JLL's Delegation of Authority. Governance & Reporting Maintain an accurate savings tracker for assigned sub-categories, providing visibility of value delivered to internal stakeholders. Support adoption of sourcing tools, process improvements, and best practice within the category. Ensure sourcing activity complies with JLL procurement policies, ethical standards, and governance frameworks. Required Qualifications Minimum 5 years of strategic sourcing experience, with meaningful experience in infrastructure, networks, telecom, or end-user computing categories. Experience supporting category strategies across multi…

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