Infrastructure Operations, Compliance, and Procurement Specialist
Rowan-Cabarrus Community CollegePosting Number:: Regular_0091637Position Title:: Infrastructure Operations, Compliance, And Procurement SpecialistClassification Title Information Systems Support SupervisorMin Salary: $46,473.31Salary Type: AnnualFLSA NE = Non-ExemptPosition Type:: StaffPosition Summary:: The Infrastructure Compliance and Procurement Specialist provides operational and administrative support for the College’s technology infrastructure, procurement processes, telecommunications systems, and information security compliance initiatives. This position is responsible for coordinating technology purchasing activities, maintaining procurement records, supporting and administering the College’s Voice over IP (VoIP) telecommunications environment, and assisting with the development and maintenance of information security policies, procedures, standards, and compliance documentation. Working collaboratively with Information Technology Services staff, business units, vendors, and external partners, the incumbent helps ensure that technology resources are acquired efficiently, managed responsibly, and aligned with institutional and regulatory requirements. The position supports infrastructure operations while contributing to the College’s technology governance, risk management, and compliance efforts.Required Education/Experience:: Diploma or higher in Information Technology, Business Administration, Information Systems, Cybersecurity, or a related field. Three years of progressively responsible experience in technology support, telecommunications administration, purchasing, compliance administration, or a related field. Preferred Education/Experience/Skills:: Other Knowledge, Skills and Abilities:: Bachelor’s degree in Information Technology, Cybersecurity, Business Administration, or related field. Experience supporting VoIP systems in an enterprise environment. Experience with public sector or higher education procurement processes. Experience working with information security policies, compliance frameworks, or audit activities. Relevant industry certifications such as: CompTIA Security+ Network+ Project Management certifications Knowledge of 08/13/2026Open Until Filled YesDuty and Responsibility:: Technology procurement processes and vendor management practices. Telecommunications and Voice over IP technologies. Information security principles and cybersecurity best practices. Technology governance, risk management, and compliance concepts. Microsoft 365 and related productivity tools. Applicable state purchasing requirements and public-sector procurement practices. Documentation and records management standards. Skill in Preparing and managing procurement documentation. Organizing and maintaining detailed records and reports. Troubleshooting telecommunications systems and services. Researching and interpreting regulatory requirements and technical documentation. Analyzing operational processes and identifying opportunities for improvement. Using enterprise software applications and database systems. Communicating effectively with technical and non-technical stakeholders.Ability to Manage multiple priorities and deadlines simultaneously. Maintain confidentiality and handle sensitive information appropriately. Interpret and apply policies, procedures, and regulations. Develop clear and concise documentation. Build productive working relationships with vendors, staff, faculty, and administrators. Work independently while contributing effectively to team objectives. Demonstrate a strong customer service orientation and commitment to continuous improvement.Department:: Information Technology Services - ITSPosting Date:: Procurement and Asset Management Prepare, process, and track technology purchase requisitions, purchase orders, and related procurement documentation. Coordinate with vendors, purchasing staff, and departmental stakeholders to ensure timely acquisition of hardware, software, licensing, maintenance renewals, and technology services. Maint…