Information Technology - Senior Technical Product Manager/Product Manager, Omni Technology

THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture. It's knowing that wherever you are, you belong. It's elevating your world — and the world of those who love and will love Aritzia. It's You. And an endless runway of opportunity. With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us. THE TEAM The mission of the Omni Technology team is to design, build, deliver and operate robust, efficient and scalable technology solutions that align with our omnichannel ambitions. THE OPPORTUNITY Aritzia is growing, and our Omni Technology team is growing with it. This is a unique opportunity to be part of the team responsible for building the technology that enables seamless, connected experiences across every channel. As the Senior Technical Product Manager / Technical Product Manager, you will support with shaping and delivering on the order management services technology roadmap in partnership with our business teams and engineering teams, ensuring the work delivered is of the highest quality. You will support with driving the modernization of Aritzia’s global order management landscape, from our current SAP ECC SD foundation toward a next-generation Distributed Order Management (DOM) platform. With the skills you gain in this role, the opportunities are endless — from a rewarding career in Technology to continued growth and development with Aritzia. THE ROLE As the Senior Technical Product Manager / Product Manager, Omni Technology, you will: Lead the functional strategy and multi-year product roadmap for Order Management Systems Support with vendor analysis and evaluations, ROI/business case development, and deployment phasing for a next-generation DOM solution Translate complex omnichannel operational goals (e.g., Available-to-Promise, global inventory visibility, smart order routing, BOPIS/BORIS, Ship-from-Store, and split-shipment rules) into structured product backlogs, epics, and actionable user stories Partner closely with application and enterprise architecture teams, middleware/API teams, and business leadership to ensure integration across eCommerce platforms, SAP ECC, modern DOM engines, POS, and fulfillment networks Oversee order-level payment flows, including authorizations, captures/settlements, gift cards, fraud controls, tokenization, and refund logic across the order lifecycle Work closely with quality engineering to ensure structured integration testing, user acceptance testing (UAT), and operational readiness to ensure defect-free deployments and business continuity Establish hyper care protocols during rollouts to optimize long-term system performance, exception handling, and order throughput THE QUALIFICATIONS The Senior Technical Product Manager / Product Manager, Omni Technology has: Proven skills, certifications, education and/or experience: Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or equivalent practical experience (preferred). Technical product management or senior systems analysis experience in enterprise retail, eCommerce, and/or supply chain technology Proven experience participating in or leading enterprise software transformations, vendor RFP processes, business case development, or DOM platform migration projects Hands-on familiarity with legacy enterprise ERP/OMS platforms (specifically SAP ECC SD or SAP S/4HANA SD) Direct experience with modern, cloud-native Distributed Order Management (DOM) systems Deep functional understanding of core OMS capa…

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