INFORMATION TECHNOLOGY ASSOCIATE
Department of EducationJob Posting: Information Technology Associate Department of Education JC-536612 Information Technology Associate INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $8,740.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Final Filing Date: 11/3/2026 Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off Print Job Save Job Job Description and Duties Under the supervision of the Information Technology Supervisor II, the Information Technology Associate analyzes, procures, deploys, and supports the department’s desktop computing systems, focusing on software licensing, asset tracking, procurement, and installation. The incumbent serves as the technical specialist for software licenses and maintenance agreements. The incumbent also assists staff with computing issues and supports end-user applications. Duties fall within the Business Technology Management and Client Services domain. Duties include monitoring software procurements and agreements, identifying cost savings, supporting vendor negotiations, auditing license compliance, maintaining the software asset database, resolving discrepancies, responding to inquiries, and coordinating software deployment. The incumbent also receives and validates IT assets and maintains inventory records for value, type, quantity, warranty, depreciation, and surplus status. SOFTWARE LICENSE MANAGEMENT AND ASSET INVENTORY – Manages departmental software licenses and subscriptions and coordinates procurement and deployment. Verifies, approves, and tracks license use and life cycles to ensure appropriate quantities and cost-effective licensing models. FIRST-LEVEL SERVICE DESK PHONE SUPPORT – Provides first-level telephone support, documents and resolves incidents and requests, and escalates issues requiring advanced support. Collaborates with technical staff on projects and complex assignments and contributes to task forces and project teams. Maintains asset-management, call-tracking, reporting, and desktop-management systems and documents processes and workflows. SOFTWARE FISCAL TRACKING AND FORECASTING – Tracks and forecasts software and IT maintenance costs, coordinates funding with the division’s budget analyst, and reports completed, pending, and planned purchases and agreements to management. RESEARCH AND OTHER DUTIES – Evaluates emerging technologies affecting software license management and end users, updates training procedures, and performs other assigned duties. Personal Leave Program 2025 Effective July 1, 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary range(s) shown on this job posting does not reflect the salary reduction. CDE is an E-Verify employer. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. Additionally, this position is not eligible for visa sponsorship. For more information click here: E-Verify You will find additional information about the job in the Duty Statement . Working Conditions HYBRID This position is headquartered in Sacramento and may be eligible for a hybrid telework schedule for eligible applicants residing in California. Currently, the hybrid telework schedule includes working remotely and working a minimum of two days per week in the office. Position Details Job Code #: JC-536612 Position #(s): 174-291-1401-XXX Working Title: Information Technology Associate Classification: INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $6,614.00 A $5,424.00 - $7,270.00 B $5,930.00 - $7,947.00 C $6,521.00 - $8,740.00 D New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Posi…