Information Systems Manager 3

Nature of Work Under administrative direction, the Information Technology (IT) Director for the West Virginia Division of Corrections and Rehabilitation (DCR) Central Office provides statewide leadership for core IT operations, information security, and data system modernization. The position directs, leads and oversees technical support, research, infrastructure, project management, application development/support, and system administration across all DCR facilities and offices throughout the state of West Virginia. Key Responsibilities & Essential Duties This position will report directly to the DCR’s Chief of Staff and will provide briefings regarding critical developments, operational issues, strategic plans, and performance measures within the scope of assignment; represent the division in division-wide IT matters. This position will oversee, assign, direct and evaluate multi technical teams and IT operational across research, network infrastructure, user support, software request, hardware deployment and request, IT project management, offender management systems and applications, and surveillance systems. And will set work priorities to meet the demand of a secure, and safe environment. Will direct and oversee statewide DCR IT operations, network infrastructure (circuits, switches, firewalls, cabling), facility security surveillance systems, computing hardware, inventory, custom application, IT procurement, technical support and emerging technology. Will direct, oversee and coordinate agency IT projects, data system modernization, scope development, and inter-agency consolidation efforts to build scalable, optimized solutions. Will manage the IT budget by reviewing and approving agency hardware, software, and license expenditures; monitor expenditures, reconcile Office of Technology (OT) invoices, and resolve billing discrepancies and approving IT purchases. Will design and oversee workforce development initiatives, professional certification programs, and staff mentorship; conduct and approve performance appraisals for IT personnel. Will oversee data collection, data sharing, data research, data security, data agreements and data analytics supporting offender management and enterprise reporting needs. Will partner with agency leadership, section heads, and stakeholders to collaboratively develop, review, and update DCR IT policies, ensuring alignment with state mandates and security standards. Will establish, refine, and maintain comprehensive IT operational procedures and written instructions to standardize daily IT functions across all DCR facilities. Will comply with West Virginia Office of Technology (OT) guidelines, policies, license requirements, and state IT governance structures. Will collaborate with stakeholders on the development of memorandum of understanding and statement of work. Will perform other directives associated with Information Technology, including sitting on committees. Minimum Qualifications Training: Graduation from an accredited four-year college or university. Substitution: Additional experience as described below may substitute for the above training on a year-for-year basis. Experience: Six years of full-time or equivalent part-time paid experience in computer programming, office automation planning, purchasing and implementation of hardware and software, teleprocessing, system analysis, or supervision of computer operations. Substitution: A major in computer science may substitute for one year of required experience.

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