Information Security Supervisor - RISC and Disaster Recovery Planning
The University of MichiganHow to Apply A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file. Competitive salary available based on qualifications, experience and education of the selected candidate. Job Summary: Information and Technology Services (ITS) Information Assurance is seeking a supervisor to lead the Responsible Information Security for Campus (RISC) and Disaster Recovery Planning teams. The supervisor will lead staff members who help University of Michigan units understand and meet their responsibilities for protecting university information and systems and planning for disruptions to critical services. The RISC team works directly with campus units to conduct security risk assessments, provide security consultation, review third-party services, answer questions, and deliver presentations and outreach. The Disaster Recovery Planning group works with ITS service owners to develop and maintain plans for restoring services after a disruption. This position combines day-to-day staff supervision with hands-on leadership of campus-facing services. The supervisor will set priorities, develop staff, maintain strong relationships with campus partners, and improve the timeliness, consistency, and impact of the teams' work. They will help ensure that risks identified through assessments are clearly communicated, tracked, and followed through to resolution. Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Who we are: Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. For more information about ITS, visit: https://its.umich.edu/about Responsibilities: Team leadership and operations Supervise, coach, and develop staff across the RISC and Disaster Recovery Planning functions. Assign and prioritize work, provide regular feedback, conduct performance reviews, support professional development, and participate in hiring. Manage incoming requests and team workloads to provide timely, consistent service. Establish clear expectations for response times, work quality, documentation, and communication with campus partners. Identify opportunities to improve workflows, use team capacity effectively, and report on service demand, progress, and outcomes. Provide input to Information Assurance leadership on staffing needs, service priorities, and budget planning. Security consultation and campus engagement Guide the team's security risk assessments and consultations with campus units. Help staff communicate findings in practical terms and work with stakeholders to track and address identified risks. Lead and improve security review processes for third-party services and contracts, collaborating with university teams such as Central Procurement and the Office of General Counsel to identify risks, ensure requirements are met, and support informed purchasing decisions. Build productive relationships with campus units and help them understand their role in the university's shared responsibility for security. Support presentations, educational outreach, and ongoing conversations with units about security risks, good practices, and available resources. Bring feedback and emerging concerns from campu…