Inbound​/Outbound Freight Coordinator

Position: Inbound / Outbound Freight Coordinator
Description
Join the Armour Team Today!
Position Overview
We are seeking a proactive and detail-oriented professional to join our team. In this role, you will collaborate with diverse teams, customers, and stakeholders to optimize equipment and freight movement. You will play a pivotal role in driving operational excellence, ensuring accurate rep
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orting, and enhancing the overall customer experience.
Role
Inbound / Outbound Freight Coordinator | White Glove Division
Location
Dartmouth, NS
Schedule
Monday - Friday | 7:00am - 4:00pm
Key Responsibilities
• Partner with departments, terminals, and customers to address and eliminate barriers in equipment and freight movement.
• Ensure timely and accurate performance reporting, volume forecasting, and scorecard updates.
• Schedule and confirm pick-up and delivery appointments.
• Conduct data entry with precision and attention to detail.
• Maintain and update customer portals to reflect current and accurate information.
• Respond proactively to customer needs, inquiries, and concerns with professionalism and urgency.
• Continuously seek opportunities to enhance the customer experience.
Qualifications and Skills Essential Competencies
• Exceptional time management skills with the ability to multitask and meet deadlines in a fast-paced environment.
• Self-motivated with strong analytical and decision-making abilities.
• Effective communication and leadership skills, with the ability to inspire and guide teams.
• Adept at analyzing situations, resolving conflicts, and negotiating win-win outcomes.
• Knowledge of the transportation industry, including dispatch, dock operations, and equipment utilization, is a strong asset.
Technical Proficiencies
• Familiarity with the Truck Mate System is an advantage.
• Proficiency in Microsoft Office Suite, with the ability to create detailed reports in Word and Excel.
• Strong typing and general computer skills.
Working Environment
• Fast-paced, dynamic work environment
• High volumes of communication via email and phone.

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