INBOUND OPERATIONS MANAGER
Rush & CompanyThis global industrial organization is a highly diversified, multibillion-dollar powerhouse comprised of more than 100 autonomous manufacturing and service businesses. The company pairs the deep financial backing and long-term stability of a legendary conglomerate with the agile, entrepreneurial spirit of a startup.
The Division spans 11 diverse business sectors, driving critical advancements in i
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ndustries ranging from transportation, logistics, and automotive to retail technologies, plumbing, and electrical components. Because each business operates independently, employees experience the best of both worlds: the close-knit culture, rapid decision-making, and high visibility of a smaller firm, alongside the massive resource network, world-class leadership development, and global mobility of a Fortune 500 equivalent.
Innovation is at the core of the culture. Teams are empowered to solve complex, real-world engineering and operational challenges that keep global supply chains moving, commercial spaces operating, and communities thriving. For ambitious professionals, this unique structure offers unparalleled career versatility, allowing you to grow your skills, take ownership of major projects, and even pivot across entirely different industries—all within a single, exceptionally stable organization.
Responsible for supervising the inbound inventory workflow from Receiving → Special Handling → Putaway → Inventory Available, with overall responsibility for receiving accuracy, inventory integrity, and ensuring product is processed and made available for use in a timely manner. Leads inventory control activities, including cycle counting and discrepancy resolution, and oversees special handling and put away activities. Partners with the Inventory Supervisor and other cross-functional teams to maintain accurate inventory and efficient inbound operations. Directly supervises special handling activities and receiving lift drivers.
Receiving Operations & Inbound Workflow:
Coordinate daily receiving operations and inbound workflow, including unloading, verification, inspection coordination, receiving transactions, special handling, and movement to put away
Ensure inbound shipments are received accurately against purchase orders, transfer orders, packing lists, and other applicable receiving documentation
Monitor the flow of product from receipt through special handling and put away to ensure inventory becomes available for use in a timely manner
Coordinate with the Inbound Operations Manager regarding inbound priorities, workload, exceptions, and issues that could affect receiving accuracy or product availability
Ensure receiving and inventory transactions are completed accurately and timely in the ERP/WMS system
Maintain receiving documentation and support the resolution of damaged, short, over, or otherwise discrepant shipments
Inventory Control, Cycle Counting & Discrepancy Resolution:
Maintain strong inventory control practices to support accurate on-hand balances and warehouse location integrity
Lead and coordinate cycle counting activities; review count results and ensure discrepancies are investigated, documented, and resolved promptly
Investigate receiving, location, quantity, and inventory discrepancies and work with appropriate functions to identify root causes and corrective actions
Maintain appropriate controls around inventory adjustments, quarantined inventory, non-conforming materials, and other inventory exceptions
Partner with Finance, Supply Chain, Quality, and Distribution leadership as needed to support inventory audits, month-end requirements, and inventory accuracy
Identify recurring inventory issues and recommend process improvements to prevent future discrepancies
Special Handling & Put Away:
Oversee special handling activities required following receipt, including product identification, labeling, inspection routing, repacking, or other processing as applicable
Ensure special handling requirements are compl