In-house equipment setup specialist

Job Description: In-house equipment setup specialist Position Overview The In-House Service Technician / Equipment Setup Specialist is responsible for preparing, configuring, testing, and maintaining multifunction printers (MFPs), copiers, and related office technology equipment prior to customer delivery. This role supports warehouse operations by ensuring all equipment is properly assembled, updated, quality tested, and ready for deployment. The ideal candidate is mechanically inclined, detail-oriented, and capable of working in a fast-paced warehouse environment while assisting with inventory management, equipment movement, and delivery preparation. Key Responsibilities Prepare, assemble, and configure copier and multifunction printer equipment for customer installation. Perform quality control inspections to verify proper operation of all equipment prior to delivery. Load firmware, configure device settings, and complete pre-installation setup requirements. Diagnose and repair equipment returned from the field to ensure readiness for redeployment. Install optional accessories and finishing equipment, including paper trays, finishers, fax units, and network accessories. Assist with unloading, receiving, inventorying, and storing incoming equipment and supplies. Maintain accurate records of equipment preparation, inventory transactions, and warehouse activities. Organize and maintain warehouse inventory, equipment staging areas, and parts storage locations. Support field technicians by preparing machines, kits, parts orders, and required documentation. Assist with equipment deliveries, customer moves, and warehouse transfers as needed. Operate material handling equipment safely, including pallet jacks and forklifts (certification provided if required). Ensure all machines are properly cleaned, packaged, and secured for transport. Maintain a safe, clean, and organized work environment. Follow company and manufacturer procedures regarding equipment handling, setup, and quality standards. Collaborate with service, sales, administration, and logistics teams to meet customer delivery deadlines. Qualifications Previous experience with copier, printer, MFP, or office equipment repair is preferred but not required. Strong mechanical aptitude and troubleshooting skills. Basic computer skills including Windows operating systems and device configuration. Ability to follow technical documentation, setup instructions, and service procedures. Strong organizational and time management skills. Ability to work effectively in a team-oriented warehouse environment. Dependable attendance and positive attitude. Valid driver's license preferred. Forklift experience is a plus. Physical Requirements Ability to regularly lift, move, push, and pull equipment weighing up to 75 pounds . Ability to safely maneuver large copier and printer equipment using carts and material handling devices. Frequent standing, bending, squatting, climbing, reaching, and walking throughout the workday. Ability to work in a warehouse environment with varying temperatures and moderate noise levels. Preferred Attributes Experience with copier and MFP equipment from manufacturers such as Kyocera, Canon, Ricoh, Sharp, Konica Minolta, or Xerox. Understanding of basic networking concepts and device connectivity. Strong attention to detail with a focus on quality and accuracy. Ability to prioritize multiple projects and meet delivery schedules. Self-motivated with a willingness to learn and expand technical skills. Work Environment This position is primarily based in a warehouse and equipment staging facility. Daily activities include equipment assembly, testing, shipping and receiving, inventory management, and preparing equipment for customer deployment. Occasional local delivery assistance or customer-site support may be required. Why This Role Matters Our customers depend on properly configured and tested equipment to keep their businesses running efficiently. As an In-House …

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