Imports Coordinator (Mon-Fri, 8a-5p)

Why drive for Grove? Medium-sized, family owned and operated company. Our owner and management have driven for the past 36 years, and won't send our drivers out on any job they wouldn't do themselves. Pay commensurate with experience. 100% covered dental, vision, life, short and long term disability. 75% covered medical premiums. 401k contributions. Cell phone bill reimbursement. OT after 40 hours. What you put into Grove is what you get out of it. Potential for high earnings. New, newer, and experienced drivers welcome to apply. At Grove Transportation Services, Inc., we have established our reputation over the past 36 years as the premier air freight and expedited carrier in the NKY region. Our goal is to provide our customers with the utmost in customer service and reliability. Our management staff offers decades of combined experience in various facets of the transportation industry. There is plenty of work to perform at Grove, and our employees have great potential for high earnings. Position Overview The Imports Coordinator is responsible for coordinating and communicating with customers, consignors and consignees to prioritize consistent flow of imported air and ocean freight. The Imports Coordinator works a standard 40 hour work week with overtime and weekends as needed. Supervision Received and Exercised The Imports Coordinator reports to the Director of Imports. The Imports Coordinator does not exercise supervisory responsibility. Responsibilities and Duties · Collect documents from customers and verify validity prior to release of freight. · Maintain inventory of cargo and keep files up to date. · Send Pre-Alerts, Arrival Notices, Outturn Reports and any other notifications to customers as necessary. · Perform regular customer service tasks via phone and email. · Coordinate with customers for issues concerning IT# updates, claims, damages, and any other concerns. · Oversee weekly dock checks. · Monitor need for office supplies with the help of the Director of Imports. · Coordinate any deliveries with Directors of Operations, whether it be P&D or FTL departments. · Provide rate quotes for deliveries with help of Directors of Imports as needed. · Maintain communication with office staff, warehouse manager, Director of Imports and designee(s) to ensure completion of tasks. · Turn in completed container files to Director of Imports for billing. Team Responsibilities and Duties · Employ professionalism through performance of all tasks and communication with staff, customers, and other visitors. · Take initiative as a team player to problem-solve and assist where needed. Complete other duties as assigned by the Director of Imports. · Follow TSA and other safety regulations as directed by the Director of Imports. TSA testing and certification provided by employer and required for employment. Qualifications · High school graduate or equivalent preferred. · Air cargo logistics experience preferred. · Exceptional teamwork, communication, attention to detail, and integrity required. · Fluency in English and legal eligibility to work in the United States required. Pay and Benefits · Paid bi-weekly, hourly rate commensurate with experience. · Overtime pay time and a half after 40 hours per week. · PTO package, accruals beginning day 1. · 75% of employee only medical insurance premiums covered by employer. · 100% of employee only dental, vision, short- and long-term disability, and basic life insurance covered by employer. · 401k contribution 3% of gross compensation after 1 year and 1000 hours of employment. · Additional accident, critical illness, hospitalization, and cancer insurance available. Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work…

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