Imports Coordinator

About Sand + Fog Sand + Fog is a premium home fragrance and lifestyle brand known for creating products that bring warmth, calm, and beauty into everyday spaces. We're a fast-moving, passionate team — and we're growing! As we continue to expand, we're looking for a highly organized, detail-oriented Imports Coordinator to help keep our supply chain running smoothly. The Opportunity We're looking for a proactive, dependable Imports Coordinator to support our daily shipping, importing, and distribution operations. In this role, you'll work closely with overseas factories, international freight carriers, and our warehouse partners to help ensure products arrive on time and shipments run efficiently. The ideal candidate is extremely organized, enjoys problem-solving, communicates effectively, and thrives in a fast-paced environment. What You'll Do Coordinate and track inbound and outbound shipments, including international ocean freight and domestic transportation. Communicate regularly with overseas factories and freight carriers to monitor production and shipping timelines. Follow up with factories to ensure purchase orders are shipped on schedule. Work closely with our 3PL warehouse partners to help ensure accurate and timely receiving, fulfillment, and distribution. Monitor purchase orders, shipping schedules, and delivery dates to identify potential delays. Review and organize shipping documents, including bills of lading (BOLs), commercial invoices, packing lists, and customs paperwork. Maintain accurate shipment tracking records and provide regular status updates. Assist in resolving shipping delays, discrepancies, and other Imports issues. Communicate with internal teams, including sales, operations, and procurement, to keep everyone informed of shipment timelines. Help identify opportunities to improve shipping processes, organization, and overall efficiency. Support the Imports team with daily administrative and operational responsibilities. What We're Looking For 3+ years of experience in Imports, working with freight forwarders and overseas factories. Experience working with overseas factories, international shipments, and import Imports. Working knowledge of Commercial invoice, Packing List and FCR, and BOL documentation and import procedures. Strong organizational skills with exceptional attention to detail. Ability to manage multiple shipments, deadlines, and priorities simultaneously. Excellent written and verbal communication skills. Strong follow-through and a proactive approach to problem-solving. Comfortable using Excel, tracking systems, and Imports or ERP software such as Accumatica. Familiarity with AI tools, such as Claude and ChatGPT. Ability to work independently while collaborating with a team. Most importantly, we're looking for someone who is reliable, resourceful, extremely organized, and takes pride in getting things done accurately and on time. Why Join Us Be part of a growing, creative lifestyle brand. Work with a collaborative, supportive team. Enjoy a consistent hybrid work schedule. Competitive annual salary. Health benefits and paid time off. Opportunity to grow professionally as the company continues to expand. Work Schedule This is a full-time, hybrid position. Monday–Thursday: In office in Huntington Beach or Newport Beach, California. Friday: Work from home. *Hours and location subject to change. Sand + Fog is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pay: $70,000.00 - $80,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Parental leave Vision insurance Work Location: In person

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