Import Operations Team Lead 「Logistics Industry」
QUICK USA, Inc.Job Summary
We are seeking an experienced Import Operation Team Lead to join our Air Import team. In this role, you will handle daily air import operations while serving as a key bridge between team agents and Assistant Managers. You will mentor and support a team of 4 agents, leveraging your deep industry expertise to ensure smooth, high-quality operations.
Key Responsibilities
• Daily Operatio
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ns: Execute and oversee daily air import operational processes, ensuring compliance and timely customs release/delivery.
• Team Leadership & Support: Support, guide, and mentor a team of 4 import agents, helping them solve daily operational challenges based on your expertise.
• Management Assistance: Act as a communication bridge between agents and Assistant Managers to maintain seamless team workflows.
• Onboarding & Training: Dedicate the first 6 months to thoroughly learning the company's specific processes while maintaining a big-picture view of team development.
Qualifications & Requirements
• Industry Experience (Required): Minimum 3+ years of hands-on experience in Air Import operations within a Freight Forwarder environment.
• System Experience (Required): Hands-on experience with freight forwarding/logistics software systems such as CargoWise and/or AS400 (or equivalent TMS/WMS/ERP platforms).
• Language Skills: English with strong communication skills. Bilingual in English and Japanese is preferred.
• Mindset: Strong leadership skills, collaborative attitude, and a long-term commitment (minimum 3 years).
Pay: $58,000.00 - $66,000.00 per year
Benefits:
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Application Question(s):
• Do you have at least 3 years of hands-on experience in Air Import operations within a freight forwarding environment?
• Do you have experience in the Logistics Industry?
• o you have hands-on experience using freight forwarding or logistics software, such as CargoWise, AS400, or an equivalent TMS/WMS/ERP system?
• Do you have experience demonstrating leadership skills in a professional or team environment?
Ability to Commute:
• Dallas, TX 75261 (Required)
Ability to Relocate:
• Dallas, TX 75261: Relocate before starting work (Required)
Work Location: In person