Import Operations Specialist — Freight Forwarding

Job Overview: We are seeking an experienced Import/Export Operations Specialist to join our growing team. This position is ideal for a candidate with freight forwarding industry experience who thrives in a fast-paced, customer-focused environment. The role is responsible for overseeing day-to-day operations related to air and ocean shipments, customs brokerage, and domestic cargo , ensuring smooth communication between internal teams, partners, and clients. Key Responsibilities: Open and maintain operation files for import and export shipments Monitor and manage daily air, ocean, and domestic shipments through carriers, terminals, warehouses, and trucking providers Manage ETA/ETD updates and provide timely shipment status reports to customers Coordinate customs filings, including AES, and work with customs brokers Communicate with overseas offices, local partners, agents, and service providers to resolve day-to-day issues, delays, and exceptions Verify customer billing and agent/vendor invoices for accuracy Maintain accurate shipment data and well-organized operational records Experience with RGN trailers and oversize cargo Qualifications 2–3+ years of proven freight forwarding experience Strong knowledge of both ocean and air import/export operations Detail-oriented and highly organized, with the ability to manage multiple shipments and priorities at once Excellent communication skills English required; Chinese a plus Preferred Experience with GoFreight, CargoWise, QuickBooks, or similar systems Proficiency with Microsoft Office 365 Benefits 401(k) plan: Employees are eligible to participate. Matching contributions are not currently offered but may be reviewed as the company grows. Job Types: Full-time, Contract Pay: $48,000.00 - $66,000.00 per year Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Vision insurance Work Location: Hybrid remote in Peachtree City, GA 30269

View the full posting and apply