Import & Operations Coordinator

Position Summary Peachtree Playthings is seeking a detail-oriented, organized, and analytical Import & Operations Coordinator to support our international supply chain, order management, inventory, and logistics operations. This position plays an important role in coordinating the movement of products from our overseas suppliers to U.S. distribution facilities and major retail customers. The ideal candidate is highly accurate, comfortable managing multiple priorities, and able to work effectively with internal teams, international offices, logistics partners, and retail customers. This is an excellent opportunity for an early-career professional or an experienced operations coordinator looking to expand their knowledge of international trade, supply chain management, and multi-channel retail distribution. Key Responsibilities: Order Management & Inventory • Manage and coordinate inbound and outbound customer orders, shipments, and inventory transactions. • Process and monitor Electronic Data Interchange (EDI) transactions, ensuring accuracy and timely execution. • Prepare and manage purchase orders with our Hong Kong office. • Monitor inventory levels, order status, and fulfillment activities. • Coordinate with the Sales team to support customer order requirements and delivery schedules. International Logistics & Import Operations • Coordinate international shipments, primarily ocean freight, from overseas suppliers to U.S. destinations. • Prepare, review, and manage import and freight-forwarding documentation. • Communicate with freight forwarders and customs brokers to facilitate timely and accurate import processing. • Work closely with our Hong Kong office to coordinate purchasing, production, shipping, and delivery schedules. Warehousing, Distribution & Fulfillment • Coordinate inbound shipments and inventory activities with third-party warehouse providers. • Arrange and monitor domestic truck freight shipments to retail customers' distribution centers. • Communicate with retail customers' operations, planning, and logistics teams to ensure compliance with delivery requirements. • Support Amazon and other e-commerce order fulfillment activities. • Help resolve shipping discrepancies, inventory issues, and operational challenges. Reporting & Operational Support • Maintain accurate records and operational data using Excel and company systems. • Analyze inventory, order, and shipping information to identify discrepancies and support operational decisions. • Collaborate with internal departments and external partners to improve accuracy, efficiency, and customer service.

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