Import & Logistics Coordinator

About Hardy Sales Hardy Sales Ltd. is a family-owned food distribution company, founded in 1982 and operating across Canada. We supply foodservice and retail customers from warehouses in British Columbia and Alberta, and import product from suppliers around the world. Purpose of the Role The Import & Logistics Coordinator owns every container import from origin to final delivery, so product arrives on time, compliant and without avoidable demurrage, detention or storage charges. The role also supports outbound ground freight, inventory and receiving, and keeps our Safe Food for Canadians (SFC) and HACCP documentation current. The coordinator will cross-train in Operations and serve as backup for that department. Key ResponsibilitiesImports (primary focus) Shipment tracking: Monitor ocean, rail and land freight from international suppliers through to delivery at multiple warehouses; keep ETAs current in the ERP and inform Purchasing, Sales and the warehouses of changes. Documentation and customs compliance: Review commercial invoices, bills of lading, arrival notices, health certificates and other shipping documents for accuracy before arrival; ensure each shipment meets CBSA and CFIA requirements, including import quotas and permits where applicable. Stakeholder liaison: Act as the main point of contact between overseas suppliers, freight forwarders, shipping lines, customs brokers and trucking companies. Issue resolution: Troubleshoot supply chain disruptions, book and manage delivery appointments, and resolve customs or CFIA holds quickly to prevent demurrage, detention and storage charges. Cost control: Verify freight, brokerage and duty charges against quotes and agreements before invoices are approved. Operations support Freight scheduling and invoice, BOL, POD document processing. Inventory management, including stock accuracy, aging and expiry monitoring. Inbound receiving and invoicing: match receipts to purchase orders and supplier invoices. Product booking and reservations for customer orders. Investigate and resolve quantity, quality, pricing and documentation discrepancies. Prepare data reports on shipments, landed costs, delays and inventory as requested. Cross-train in the Operations department and provide backup coverage during absences and peak periods. Food safety and regulatory compliance Maintain Safe Food for Canadians (SFC) license records, preventive control plan documentation and traceability records. Maintain HACCP (Hazard Analysis and Critical Control Point) documentation and confirm that day-to-day practices follow it. Support recalls, mock recalls, audits and CFIA inspections with accurate, timely records. QualificationsRequired Minimum 3 years of experience in supply chain management. Minimum 3 years of experience in freight forwarding or international logistics. Working knowledge of cross-border trade, import quotas and customs clearance procedures. Proficiency with ERP software, freight tracking platforms and Microsoft Office (Excel, Outlook, Word). Strong problem-solving skills and the ability to manage competing priorities in a fast-paced, time-sensitive environment. High attention to detail; clear, professional written and verbal communication. Own vehicle and a valid driver's licence (no public transit to this location). Preferred Experience importing food products, including CFIA requirements and health certificates. Familiarity with SFC regulations and HACCP programs. Experience with refrigerated or frozen (reefer) containers. Post-secondary education or certification in supply chain, logistics or international trade (e.g., CIFFA, CITT). Working Conditions and Benefits This is an in-office, full-time role, Monday to Friday, 7:30 AM – 4:00 PM. Occasional time-sensitive issues (customs holds, delivery changes) may need attention outside regular hours. Extended health care Paid time off Profit sharing Discounted or free food On-site gym On-site parking Company events Hardy Sales is an equ…

View the full posting and apply