Import & Export Trade Department Manager
ConfidentialImport & Export Trade Department Manager Job Type / Location Full-time / Chino, CA (On-site) Reports To General Manager / Founder Salary $5,000 per month + Performance-based Year-end Bonus Work Authorization & Tax 100% Authorized to work legally in the U.S. (Structured strictly as W-2) Job Summary We are a growing trade and tourism company looking for an experienced, detail-oriented Import & Export Trade Department Manager to join our team on-site in Chino, CA. In this role, you will take end-to-end ownership of our international supply chain, managing operations from initial supplier procurement to final customer delivery. The primary business focus centers on sourcing goods—including highly regulated products such as dietary supplements and wine—from the Americas and exporting them to markets in China and Southeast Asia. Key Responsibilities · End-to-End Operations Management: Oversee the full lifecycle of international orders, including purchasing, contract management, international payments, booking, shipping, customs clearance, warehousing, and after-sales service. · Standard Operating Procedures (SOPs): Establish and execute departmental SOPs to optimize delivery timelines, minimize logistics costs, and ensure absolute documentation accuracy. · Supplier & Vendor Relations: Source, negotiate with, and manage overseas and domestic suppliers, exporters, freight forwarders, customs brokers, and third-party logistics (3PL) providers. Conduct price comparisons, audit contract terms, and resolve quality or delivery issues. · Compliance & Licensing Collaboration: Review import/export documentation, HS codes, certificates of origin, and customs filings. Coordinate and assist with regulatory requirements involving U.S. Customs and Border Protection (CBP), FDA facility registrations, Prior Notice filings, TTB federal export permits, California ABC licensing, and COLA label approvals. · Cost & Risk Management: Accurately calculate land costs, duties, freight rates, and warehousing fees. Proactively identify and mitigate risks related to exchange rate fluctuations, shipping delays, AES/EEI safe filing compliance, and excess inventory. · Inventory & Financial Reconciliation: Monitor in-transit and on-hand inventory levels through regular physical counts. Collaborate closely with the finance team to handle accounts payable/receivable matching and detailed cost accounting. · Team Building: Build, train, and manage a high-performing operations team from the ground up as the business volume expands. Qualifications & Skills · Language Proficiency: Must be fully bilingual and fluent in both English and Mandarin (written and verbal). Capable of conducting complex business negotiations, communicating smoothly with government agencies/legal counsel, and drafting clear business correspondence in both languages. · Experience: 5+ years of hands-on experience in import and export trade, with a proven track record of independently driving full-lifecycle cross-border projects. · Industry Knowledge: Deep understanding of international trade terms (Incoterms 2020), U.S. import/export compliance, customs clearance workflows, global shipping lanes, and international payment methods (L/C, T/T). · Technical Skills: Highly proficient in Microsoft Excel (Advanced formulas, Pivot Tables) and mainstream ERP or inventory management systems. · Key Traits: Exceptional attention to detail with strong cost-consciousness and risk awareness. Ability to manage multiple fast-moving priorities under pressure without dropping critical tasks. Preferred Qualifications · Direct experience with Foreign-Trade Zones (FTZ) or bonded warehouse operations. · Deep familiarity with the specialized dual-direction trade regulations for TTB or FDA-regulated products. · Existing supplier networks in the Americas or distribution channels in China and Southeast Asia. &mid…