Import Export Specialist

Job Description
Job DescriptionWe are hiring an Import/Export Clerk to support our customs brokerage and freight logistics operations. You will prepare and organize shipment documentation, keep clients informed, and make sure each request is handled in the order that best serves the customer. This role suits a detail-oriented, bilingual professional who is comfortable working in a fast-moving, dea
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dline-driven border environment.
Key Responsibilities
Prepare, review, and file import and export documentation, including commercial invoices, packing lists, bills of lading, and entry paperwork
Enter shipment data accurately into our systems and Microsoft Office files, and keep records organized and audit-ready
Communicate with customers, carriers, brokers, and agencies in English and Spanish by phone, email, and in person
Track shipments and status updates, and notify customers promptly of delays, holds, or missing documents
Prioritize and schedule daily tasks according to customer requirements and delivery deadlines
Coordinate with team members on entries, in-bond movements, and cross-border shipments
Assist with dispatching shipments at the international bridge, coordinating with drivers, carriers, and customs to keep crossings on schedule
Maintain accurate files and follow company and regulatory recordkeeping procedures
Perform other related duties as assigned
Requirements
Fully bilingual in Spanish and English, with strong spoken and written communication
Flexible availability, including adjusting hours to meet shipment and customer deadlines
Working knowledge of Microsoft Office software, especially Excel, Word, and Outlook
Ability to organize and prioritize tasks according to customer requirements
Strong attention to detail and accuracy with documents and data
• Reliable, professional, and able to work both independently and as part of a team
Work Schedule and Environment
This is an office-based position. Hours are flexible and may vary with shipment volume, customer needs, and port or agency schedules, so candidates should be able to adjust their schedule as needed. The role involves regular computer use, frequent phone and email contact with customers, and a fast-paced workload with competing deadlines.
Schedule: 9:30 AM-6:30 PM
(1-hour lunch break)
Pay rate: $13.50 /hr

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