Import/Export Logistics Specialist

Looking for a job? Look elsewhere. Looking for a role where you're the reason things arrive, get counted, clear customs, and land where they're supposed to — at a place where your precision and your follow-through actually matter? Read on. We're Laudisi — the people behind Smokingpipes.com, Peterson of Dublin, Cornell & Diehl, Caldwell Cigar Company, and a handful of other brands you've probably never heard of (but our customers are obsessed with). We move product across a multi-brand, multi-entity operation spanning manufacturing, wholesale distribution, and direct-to-consumer retail — with facilities in South Carolina, a factory and office in Dublin, Ireland, and international suppliers across multiple continents. Getting things from point A to point B isn't a background function here. It's the circulatory system of the whole business. That's where you come in. What You'll Actually Do As our Logistics & Customs Specialist, you'll own the movement of domestic and international shipments across five business units: transportation scheduling, documentation, shipment tracking, and working hand-in-hand with our customs brokers and freight forwarders. When something goes sideways (a customs hold, a documentation discrepancy, a clearance delay, a container stuck at port), you're the first call and the person who sees it through. You'll sit at the intersection of purchasing, receiving, shipping, accounting, and our international supply chain, making sure nothing falls through the cracks between them. You'll Also Own import and export freight from origin to dock: coordinate ocean (FCL and LCL), air, and courier shipments with suppliers and partners across multiple continents Own carrier and forwarder relationships for international freight: select and evaluate partners, negotiate rates and contracts, and hold them accountable for cost, reliability, and service Manage customs clearance with our brokers: review commercial invoices, packing lists, and certificates of origin before goods ship; confirm ISF filings are on time; and check entry summaries and duty charges for accuracy Drive import compliance: work with our broker to ensure accurate HTS classification, valuation, and country-of-origin marking; keep import records audit-ready for CBP; and learn the FDA and TTB requirements that come with importing tobacco products (we'll teach you the tobacco-specific rules) Coordinate export shipments: prepare export documents and work within agreed Incoterms with international customers and partners Manage inbound freight: carrier scheduling, shipment tracking, delivery verification, and resolving discrepancies with domestic and international carriers Coordinate vendor logistics: maintain vendor compliance standards so shipments arrive the way they're supposed to Process and resolve freight claims: damage, shortage, and loss-in-transit claims for both inbound and outbound shipments Administer Stock Throughput Insurance claims with our insurance partners (training provided; what matters is that you can learn it) Use shipping platforms including UPS WorldShip, UPS Forwarding Hub, myDHL+, Stamps.com, and ShipStation to quote, book, and track inbound and export shipments You'll Thrive Here If You're the kind of person who tracks a container from the port to the loading dock — not because someone asked you to, but because you can't not know where it is. When a shipment shows up short, you don't shrug and move on. You dig into the BOL, Air Waybill, and the carrier's records until the discrepancy is resolved. You check the paperwork before the freight moves, not after. You know a wrong country of origin, a mismatched invoice, or a late ISF filing costs real money at the border, so you catch it while it's still an email instead of a customs hold. You understand that logistics isn't just about moving boxes. It's about making sure every department that depends on what's inside those boxes can do their job. When purchasing places an order and shipping …

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