Import/Export Clerk II

We are a customer-focused provider of audio solutions. We exceed users’ expectations with well thought out design, integration, and service. Our purpose-built products meet our customers where they are at, enhancing their moment with a powerful experience through music. Position Summary The Import / Export Clerk III performs advanced, day-to-day import and export administration for Rockford Corporation. This role supports the compliant and timely movement of finished audio products, components, accessories, service parts, and related materials between Rockford, international suppliers, customers, freight partners, and warehouse locations. The position is responsible for preparing and validating shipment documentation, coordinating customs clearance and export filings, maintaining trade records, monitoring international shipments, resolving documentation and carrier exceptions, and providing accurate status updates. The Import / Export Clerk III works with Purchasing, Distribution, Inventory Control, Customer Service, Finance, suppliers, customs brokers, freight forwarders, carriers, drayage providers, and 3PL partners. Key Responsibilities Coordinate daily import and export shipments by air, ocean, parcel, and truck, including inbound supplier shipments, customer exports, returns, replacement parts, and intercompany movements. Review commercial invoices, packing lists, purchase orders, bills of lading, air waybills, arrival notices, and certificates of origin for completeness, consistency, and accuracy before shipment or customs entry. Validate product descriptions, quantities, values, country of origin, Incoterms, part numbers, weights, and ship-to information against Rockford purchase orders, sales orders, and shipping instructions. Prepare export documentation for Rockford audio products, components, accessories, and service parts, including commercial invoices, packing lists, shipper instructions, and certificates required by the destination or customer. Prepare and submit, or coordinate submission of, Electronic Export Information through AES when required; retain Internal Transaction Numbers and supporting records with the shipment file. Apply approved HTS classifications for imports and Schedule B classifications for exports. Research discrepancies and route new, unclear, or changed products for classification review before filing. Provide customs brokers with complete entry documents, product details, country-of-origin information, tariff classifications, and other supporting data needed for timely customs clearance. Coordinate Importer Security Filing data with suppliers, freight forwarders, and customs brokers; review filing confirmations and escalate missing, late, rejected, or inconsistent data before vessel departure when possible. Monitor customs entries and broker communications for holds, document requests, manifest or bill mismatches, value or classification questions, and other clearance exceptions; coordinate timely corrections and responses. Review customs entry documentation for accuracy, including entered value, country of origin, HTS number, duty rate, Chapter 99 treatment when applicable, fees, and shipment identifiers; report discrepancies for correction. Track international shipments from booking through final delivery, monitor key milestones, and provide proactive updates on delays, rolled bookings, customs holds, port or terminal issues, delivery appointments, and other exceptions. Coordinate with freight forwarders, ocean carriers, airlines, parcel carriers, drayage providers, customs brokers, and 3PL warehouses to resolve missing documents, shipment delays, delivery issues, damage, shortages, and billing discrepancies. Maintain complete import and export files in accordance with Rockford recordkeeping requirements, including entry packets, ISF confirmations, invoices, packing lists, transportation documents, AES records, certificates, broker correspondence, and exception documentation. Maintain pr…

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