Import Director

Full Time Director of Imports and Compliance Location: Miami, FL Position Overview We are seeking an experienced Director of Imports and Compliance to oversee import operations, customs brokerage, freight forwarding, NVOCC activities, and international trade compliance. This role leads compliance programs, manages regulatory audits, ensures adherence to CBP, FDA, USDA, and CTPAT requirements, and drives operational efficiency, team performance, and client relationships. Key Responsibilities: Oversee import operations, customs clearance, documentation, tariff classification, duties, and regulatory compliance. Develop and maintain trade compliance policies, procedures, and internal controls. Manage government audits, inspections, inquiries, and post-entry compliance matters. Maintain relationships with CBP, FDA, USDA, clients, and other stakeholders. Lead, train, and manage the Import Division team. Support client retention, business development, revenue growth, and operational performance. Required Qualifications: 10+ years of import and trade compliance experience. 5+ years of supervisory or management experience. Active U.S. Customs Broker License. Experience in customs brokerage, freight forwarding, and/or NVOCC operations. Knowledge of CBP, FDA, USDA, CTPAT, tariff classification, and post-entry compliance. Experience handling regulated products, including apparel and perishables. Familiarity with CF 28/29, customs audits, and Automated Broker Interface (ABI). Advanced English and Spanish communication skills. Proficiency in Microsoft Office and strong leadership, analytical, and organizational skills. Ability to travel domestically and internationally as needed. Preferred Qualification: Bachelor's degree. Work Environment: Primarily office-based, with approximately 20% travel to customer locations and occasional extended hours as required.

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