Import Coordinator

Import Coordinator | Itasca, Illinois | Hybrid working environment
You will be responsible for coordinating day-to-day import shipments, working closely with overseas offices, carriers, customs brokers, warehouses, and customers to ensure shipments move efficiently and documentation is accurate and completed on time.
This is a great opportunity for a freight professional with strong Air & Ocean
...
Import experience who is confident managing shipments from origin through final delivery.
Compensation & Benefits
• Salary up to $75,000, depending on experience
• Bonus
• Hybrid working environment
• Comprehensive benefits package
• Opportunity to join an established international freight-forwarding organization
• Career growth and advancement opportunities
Key Responsibilities
• Coordinate Air & Ocean Import shipments from booking through final delivery
• Handle arrival notices, shipment documentation, BOLs, commercial invoices and packing lists
• Coordinate with overseas agents, carriers, customs brokers and warehouses
• Monitor shipment status and proactively resolve delays or issues
• Arrange customs clearance and final delivery
• Track shipments and provide customers with regular updates
• Review import documentation for accuracy and completeness
• Prepare and process invoices and shipment-related documentation
• Maintain accurate shipment records within the company’s operating system
• Communicate with customers and internal teams to ensure a high level of service
• Assist with resolving operational and documentation discrepancies
Requirements
• 3+ years of U.S. freight forwarding / import experience
• Strong Air & Ocean Import experience preferred
• Solid understanding of the U.S. import process and documentation
• Experience working with customs brokers, carriers and overseas agents
• Strong customer service and communication skills
• Excellent attention to detail and organizational abilities
• Experience with CargoWise or similar freight forwarding software preferred
• Ability to work independently while also contributing effectively to a team

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