Import Coordinator at Elsdon Group Erlanger, KY

Import Coordinator – Air & Ocean Freight Erlanger, KY | 100% On-Site Permanent | Full-Time ✈️ Air & Ocean Freight A leading global freight forwarding business is looking to add an experienced Import Coordinator to its growing team in Erlanger, KY. This is a great opportunity for someone with a strong background in international freight forwarding , particularly across Air and/or Ocean Imports , wh
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o is looking to join an established operation with long-term progression opportunities. The Role As an Import Coordinator, you will manage the day-to-day coordination of international import shipments, working closely with customers, overseas offices, carriers, customs brokers and internal teams to ensure shipments move efficiently and on time. Key Responsibilities Coordinate Air and/or Ocean import shipments from origin through final delivery Manage shipment documentation, including commercial invoices, bills of lading and arrival notices Track shipments and provide customers with regular updates Coordinate with carriers, overseas agents, customs brokers and trucking providers Enter and maintain accurate shipment information within CargoWise Monitor shipment milestones and proactively resolve delays or issues Ensure import documentation and processes comply with relevant regulations Communicate with customers and internal stakeholders regarding shipment status Assist with billing, invoicing and shipment close-out Maintain accurate records and ensure a high level of customer service What We're Looking For Previous experience within freight forwarding / logistics Experience handling Air and/or Ocean Imports CargoWise experience is required Strong understanding of international shipping documentation and processes Excellent communication and organisational skills Ability to manage multiple shipments and deadlines simultaneously Strong attention to detail Comfortable working in a 100% office-based environment A proactive, team-oriented approach Why Consider the Opportunity? Join an established global freight forwarding organisation Strong opportunity for career progression Work within an experienced import and operations team Exposure to international Air & Ocean freight Stable, long-term opportunity in the Erlanger market

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