Hybrid Care/Compounding Pharmacist

Mixlab is the first modern pet pharmacy that focuses on creating high-quality, custom medications and delightful experiences for pets, their parents and veterinarians. By putting service at the heart of everything we do, we're able to provide the best personalized care for our furry friends, as well as those who care for them. Mixlab is proud to be a PCAB-accredited compounding pet pharmacy. Check us out on Instagram or see our 5 star reviews on Google, Yelp and Facebook! About the role Mixlab, the fast-growing veterinary compounding pharmacy, is hiring a Care/Compounding Pharmacist who is equally at home on the phone with a veterinarian and at the compounding bench. We are looking for someone who is obsessed with quality, passionate about personalized care for pets and their people, and driven to #MakeItHappen for our furry (and scaly!) friends no matter what. This is a hybrid role. You will split your time between our Care team, supporting veterinarians and pet parents remotely, and one of our compounding labs, where you will compound, verify, and supervise in person. You will help make Mixlab a 100% dependable resource for customers and veterinarians alike, and you will be a bridge between the clinical questions customers ask and the lab that answers them What you'll do Time split: Approximately 40% Care/Remote and 60% Lab, adjusted to business needs Location and Schedule: You will work in person at your home lab an average of 3 days per week. Remaining days are worked remotely on Care. In-person days are scheduled in advance with your lab and Care leadership based on lab volume and coverage needs. Days may vary week to week. Additional in-person coverage may be requested during peak volume, staff absences, or inspections. Flexibility to work nights, weekends, and holidays on a rotating basis is required. Responsibilities: Care (remote) Communicate professionally with veterinarians and clients to get pets their prescriptions on time: Handle phone calls, emails, and text messages from veterinarians and practice staff: answer questions, take new prescriptions, and provide order status updates Receive prescriptions by phone or electronically and enter orders into our proprietary workflow system with extreme attention to detail Contact veterinary practices when additional information, clarification, or authorization is needed Counsel clients on medications, administration, and instructions Monitor our CRM and respond to prescriber and client requests within service level targets Explain Mixlab's policies, procedures, and values, and help prospective customers understand why vets and pet parents choose Mixlab Process payment information and schedule deliveries based on Mixlab's delivery schedule and customer preference Compounding (in person) Compound and verify high-quality medications in compliance with SOPs and regulatory requirements: Follow all applicable Standard Operating Procedures Perform nonsterile compounding, which may include capsules, oral liquids, topicals, otic preparations, and medicated treats. Perform compounding, including weighing and measuring of all medications, and consistently meet standards for accuracy and potency Supervise pharmacy technicians who assist with compounding, packaging, and labeling Perform final checks on compounded medications in the lab and validate prescription orders for correctness in main validation, including shipping method and packing Enforce robust quality assurance processes among technician staff Across both Serve as a liaison between Care and the lab: update prescription orders based on lab capabilities, resolve formulation questions, and close the loop with veterinarians Work closely with lab, supply chain, logistics, and Care teams so orders are accurately scheduled and delivered on time Answer workflow and pharmacy questions and guide technicians and pharmacy associates in daily tasks Provide subject matter expertise to internal teams on processing, compounding, clinical …

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