HVCWC Taste NY Marketing & Operations Coordinator

The Cornell Cooperative Extension Sullivan County Hudson Valley Catskills Welcome Center (HVCWC) & Taste NY Marketing & Operations Coordinator provides marketing, clerical and administrative support for the Hudson Valley Catskills Welcome Center and Taste NY market at the Woodbury Common Premium Outlets in Central Valley, New York, shoptasteny.com, and related pop-up markets, using moderate initiative and discretion in performing moderately complex tasks to support the NYS Department of Agriculture & Markets funded project, its program staff, visitors, and the Market Manager. The position encompasses a variety of responsibilities, ranging from administrative tasks to technical support and operational management including: providing technical, clerical, facilities, and administrative support to supervisor and program staff, completing market sales and facilities maintenance, processing vendor information including inventory management and purchasing, operating/managing IT and Point of Sale systems and maintaining safe and POS cash controls, implementing strategic social media marketing, writing and editing copy, preparing various educational materials, coordinating events, both catered and non-catered, managing routine tasks transporting inventory from the warehouse to market sites, delivering excellent customer service, arranging, organizing, and supporting facilities access for landlords, vendors, staff, and visitors. Providing general customer service and reception to the Welcome Center, and a general understanding of Taste NY products and regional agritourism resources are central to the role. They are responsible for assisting with the guidance of public informal education, product merchandising, business processes, and results for the Taste NY project. The Marketing & Operations Coordinator plays a key role in providing informal education about NYS farmers and producers, excellent customer service, generating sales, minimizing losses, and maintaining the store's visual appeal and cleanliness. This is a part-time, 30 hours per week, benefits eligible position. Required Qualifications: Associate’s Degree or Equivalent Education. GED/High School Diploma plus 1-year transferrable program/functional experience may substitute. Experience relevant to the role of the position Must be able to drive personal or Association vehicle for pick-up and delivery of product from the warehouse to the Woodbury Commons Market (hand-cart or dolly may be used for transportation purposes – no heavy equipment use required). Proficiency in Windows-based software, including Microsoft Office Suite (Outlook, Word, PowerPoint, Publisher, and Excel). Experience using social media platforms, particularly Facebook, Instagram, and YouTube. Ability to prioritize and organize work responsibilities in collaboration with the immediate Supervisor. Demonstrated integrity, sound professional judgment, and the ability to handle confidential and sensitive information. Ability to follow oral and written instructions and take responsibility with general guidelines and direction. Effective participation in professional team efforts. Ability and willingness to work with diverse audiences while maintaining cultural sensitivity. Ability to effectively manage an informal, education-based retail environment, ensuring positive public educational and customer service experiences. Strong communication skills, including clear and tactful verbal, written, and electronic communication in English. Regular travel requirements associated with the position. A valid NYS driver's license and acceptable driving record for agency insurance coverage are required. Acceptable background check results. Flexibility to work varied hours based on the Market schedule, including early mornings, nights, weekends, and holidays. Ability to work in a retail setting, including maneuvering around the sales floor, stockroom, off-site storage, and office, operating point of sale register, o…

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