HVAC Service Administrator / Dispatcher

Overview: We are seeking a highly organized and detail-oriented Service Administrator / Dispatcher to join our team. As a Service Administrator, you will play a crucial role in supporting our field service technicians and ensuring the smooth operation of our service department. This is a full-time position with competitive pay and opportunities for career growth. Duties: - Coordinate and schedule service appointments for field service technicians - Communicate with customers to confirm appointments, provide updates on service progress, and address any concerns or questions - Collaborate with the service team to ensure efficient workflow and timely completion of service requests Skills: - Excellent Customer Service Skills and Good Phone Etiquette is a must - Knowledge of air conditioning, HVAC/R systems, and related equipment highly desirable - Strong organizational skills with the ability to manage multiple tasks simultaneously - Excellent communication skills, both verbal and written - Proficient computer skills, including Quickbooks. Join our team as a Service Administrator and be part of a dynamic company that values its employees. We offer competitive pay, opportunities for career advancement, and a supportive work environment. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required. Job Type: Full-time Pay: From $15.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

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