HVAC Scheduling Specialist - Dispatcher

When schedules change, emergencies arise, phones are ringing, and multiple priorities demand attention, do you rise to the challenge or run from it? Polar Plumbing, HeatingAir Conditioning is looking for a full-time HVAC Scheduling Specialist - Dispatcher to join our team in Newburgh, NY. If you're energized by problem-solving, motivated by making a real impact, and excited by a fast-moving environment where no two days are exactly alike, this rewarding opportunity could be exactly what you've been searching for. Apply today and put your talents to work with a team that values what you bring to the table. WANT TO KNOW MORE ABOUT OUR FAMILY-ORIENTED BUSINESS? At Polar Plumbing, HeatingAir Conditioning, our mission is simple: provide exceptional service while building lasting relationships based on trust, transparency, and integrity. As an award-winning and BBB-accredited company, we've built a reputation for delivering first-class plumbing, heating, and air conditioning services with honest pricing and outstanding responsiveness. Behind that success is a team of talented people who care deeply about what they do. We believe that when employees feel supported, respected, and equipped for success, everyone benefits. That's why we invest in regular development programs, meaningful training opportunities, collaborative teamwork, and a workplace culture that emphasizes respect, growth, and accountability. We're dedicated to creating an environment where employees can achieve their professional goals while enjoying the camaraderie and support of a family-oriented team. WHAT ELSE DO WE OFFER? Competitive hourly pay between $22 and $32 Medical Dental Vision A 401(k) Paid time off (PTO) Reimbursements Great training Notary help Commissions Bonuses Access to a financial advisor An amazing team Uniforms A positive environment DO YOU MEET THESE QUALIFICATIONS? Dispatch experience Office experience Customer service experience WHAT WILL YOU DO AS AN HVAC SCHEDULING SPECIALIST - DISPATCHER? This is a full-time position working Monday through Friday, 7:00 AM to 4:00 PM. Overtime opportunities are available based on workload and business needs. As our HVAC Schedule Specialist - Dispatcher, you'll be at the center of daily operations, ensuring technicians, customers, and office staff remain connected and informed throughout the day. You'll answer incoming calls with professionalism and empathy, coordinate service appointments, dispatch technicians efficiently, and respond quickly to scheduling changes or emergency service needs. As jobs progress, you'll communicate with technicians regarding scheduling updates and job status, maintain accurate customer and service records, assist with administrative and operational responsibilities, and collaborate closely with the office team to deliver the exceptional service that has made Polar a trusted name in the community. Your ability to stay organized, think strategically, and adapt to changing priorities will directly contribute to our company's success every day. READY TO APPLY AND ADVANCE YOUR DISPATCHING CAREER? If you're ready to bring your dispatching experience to a company that values teamwork, growth, and employee success, we encourage you to apply today. This is your opportunity to join a respected organization where your work makes a genuine impact. Our initial application process is fast, easy, and mobile-friendly, allowing you to apply from virtually anywhere in just a few minutes.

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