HVAC/R Inside Sales

Job Overview Are you a knowledgeable HVAC/R professional with a knack for customer service and technical troubleshooting? We are a fast-growing industrial wholesale business looking for a motivated HVAC/R Inside Sales Representative to join our team in Milton, Ontario .In this role, you will be the primary technical resource and point of contact for our contractor and commercial accounts. You will manage incoming inquiries, source parts, provide accurate quotes, and drive sales growth through exceptional service and product expertise. What We Offer Competitive Base: Starting at $65,000.00/year (negotiable based on experience). Performance Bonuses: Lucrative individual and team incentive programs. Stability: Consistent, full-time hours in a thriving essential industry. Benefits: Comprehensive health, dental, and vision package. Professional Growth: Opportunities to expand your technical product knowledge and advance within the company. Key Responsibilities Technical Sourcing & Quoting: Assist contractors and technicians with part identification, equipment selection, and system cross-referencing. Order Management: Process phone, email, and counter orders accurately in our system; manage lead times and coordinate backorders. Contractor Support: Build and maintain strong relationships with local HVAC/R companies by offering reliable, efficient service. Vendor & Inventory Liaison: Work closely with procurement and vendors to check availability, confirm lead times, and source specialized components. Sales Growth: Identify upsell and cross-sell opportunities to help contractors get everything they need for the job site in one stop. Qualifications & Requirements HVAC/R Industry Experience: Minimum 2–3 years of experience in HVAC/R wholesale, trade, or counter sales is required. Technical Knowledge: Strong familiarity with heating, cooling, ventilation, and refrigeration components, equipment, and top industry brands. Customer-Centric Mindset: Excellent communication, phone etiquette, and problem-solving skills. Computer Proficiency: Comfortable learning proprietary inventory systems, processing orders, and working with Microsoft Office (Excel, Outlook). Reliability: Punctual, organized, and capable of working in a fast-paced environment. Pay: $50,000.00-$65,000.00 per year Benefits: Mileage reimbursement Paid time off Profit sharing Work Location: In person

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