HVAC dispatch and office admin

Job Overview Keep HVAC service moving smoothly as an HVAC Dispatch and Office Admin. You’ll coordinate technician schedules, manage customer calls, and maintain accurate service and fleet records. Your organization and clear communication will help connect customers, field teams, and office staff while supporting efficient daily operations. Duties Schedule and dispatch HVAC technicians, track vehicle locations, and update schedules as service needs change. Manage phone calls with professional phone etiquette, and provide responsive customer service. Complete data entry, typing, recordkeeping, and routine office tasks using Microsoft Office and vehicle dispatch software (we currently use Service Fusion). Coordinate parts, shipping and receiving, and supply chain details; support logistics, transportation planning, and road transportation operations. Share timely internal communication and review dispatch information to support fleet management and smooth service coordination. Your impact: Accurate scheduling helps customers receive timely service and helps technicians make effective use of their workday. Experience Strong communication and organizational skills, phone communication experience, and the ability to manage competing priorities. Experience in a similar role is highly preferred Familiarity with the HVAC industry is required. Pay: $20.00 - $30.00 per hour Expected hours: 30.0 – 40.0 per week Benefits: Flexible schedule Paid time off Work Location: Hybrid remote in West Palm Beach, FL 33404

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