Human Resources Representative - Claims Specialist (Temporary)
TCL Supply ChainAbout Us
TCL Supply Chain is a third-party grocery distribution centre located in Acheson, Alberta. We are committed to creating a positive, inclusive workplace and supporting the health, wellbeing, and growth of our employees. We are seeking a Human Resources Representative to join our team for a temporary role, with a primary focus on disability management, WCB claims, leaves of absence, and em
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ployee support.
Position Overview
As a Human Resources Representative, you will play a key role in supporting employees and leaders through disability and leave management processes. You will coordinate WCB claims, occupational and non-occupational absences, leaves of absence, workplace accommodations, and return-to-work activities, while maintaining accurate documentation and supporting timely communication with employees and internal stakeholders.
In addition to disability management, the role will provide general HR support across employee relations, attendance management, onboarding, engagement, and other HR initiatives as required.
This is a temporary role with an expected end date in October 2027.
Key Responsibilities: Disability & Leave Management
• Manage and coordinate WCB claims, including documentation, follow-up, communication, and ongoing claim administration.
• Liaise with the third-party claims provider to coordinate claim updates, required documentation, and follow-up throughout the disability and return-to-work process.
• Support occupational and non-occupational disability management, including employee absences and return-to-work planning.
• Coordinate and administer leaves of absence (LOAs) and ensure appropriate documentation and follow-up are completed.
• Work with employees and leaders to support safe and timely return-to-work plans and workplace accommodations.
• Maintain accurate and confidential disability, leave, accommodation, and WCB documentation and records.
• Monitor active claims and absences and ensure appropriate follow-up occurs throughout the employee’s leave and return-to-work process.
• Partner with employees, leaders, and applicable external providers to support disability and absence management processes.
• Ensure disability and leave management practices align with company policies and applicable employment and workplace requirements.
General Human Resources Support
• Provide guidance and support to employees and leaders on HR policies, procedures, attendance, and general employee relations matters.
• Support attendance management and related documentation and follow-up.
• Assist with employee engagement, retention, and workplace initiatives.
• Support onboarding and new hire orientation activities as required.
• Provide support with recruitment and selection activities when required.
• Maintain accurate HR documentation and employee records.
• Assist with investigations, performance management, corrective action, and other employee relations processes as required.
• Provide general HR support and participate in HR projects and initiatives based on business needs.
Qualifications
• Bachelor’s degree or diploma in Human Resources, or a related field preferred.
• 2–3 years of progressive HR experience, preferably with exposure to disability management, WCB claims, leaves of absence, accommodations, and return-to-work processes.
• Knowledge of HR practices, employment standards, workplace policies, and disability and leave management processes.
• Strong organizational and case-management skills with the ability to manage multiple active files and follow-up requirements.
• Excellent verbal and written communication skills, with the ability to handle confidential and sensitive employee matters professionally.
• Strong interpersonal skills with the ability to build effective relationships with employees, leaders, and external partners.
• Strong attention to detail and ability to maintain accurate and confidential documentation.
• Proficiency with HR systems such as UKG/Kronos and Oracle, and Micr