Human Resources Manager
ConfidentialPosition Summary: The Human Resources Manager is the named HR partner for the Operations Support Services leaders (Food Safety & Quality and Sanitation, Warehouse, Maintenance & Engineering, Planning, EHS, and Procurement) and owns SnackCraft’s company-wide HR programs and compliance. Within the talent review process owned by the Director of HR, this role owns the development needs and talent review actions for its leaders, including stay conversations, development plans (PDPs), backfills, and restructure reviews, and tracks each one to its due date. The HR Manager leads the employee handbook and policies, engagement survey, compliance training program, and monthly HR metrics reporting, and partners with the HR Business Partner, Production to keep HR practices consistent across all shifts and departments. HR Operations supports this role with job postings, interview scheduling, offers, onboarding, HRIS, and benefits administration. The HR Manager serves as backup to the Director of HR. Organizational Structure Department: Human Resources Reports To: Director of Human Resources Direct Reports: None Supported By: HR Operations (HR Coordinator) standards. Work Hours 45-50 hours per week (Monday-Friday). Standard office hours typically between 7:00 a.m. and 5:00 p.m. Occasional support may be required during second and third shift operations. Work Environment This position operates in a professional office environment as well as on the manufacturing floor, in the warehouse, and in maintenance areas. A regular presence in the areas this role supports is required to build relationships with leaders and employees. Physical Demands Hearing and speaking to exchange information. Dexterity of hands and fingers to operate computer systems and office equipment. Reaching overhead, above shoulders, and horizontally. Bending at the waist, kneeling, sitting, or crouching. Ability to walk and stand for extended periods throughout the facility. Core Competencies Strategic HR Partnership: Understands the business and the needs of each supported department, and advises leaders on people decisions that support operational goals. Ownership & Accountability: Owns development needs, talent review actions, and HR programs from start to finish and tracks each one to its due date. Employment Law & Compliance: Applies employment laws and company policies fairly and consistently and keeps SnackCraft audit-ready. Program Leadership: Designs, launches, and runs HR programs consistently across all departments and shifts. Coaching & Influence: Coaches leaders on performance, employee relations, and development, and influences outcomes without direct authority. Data-Driven Decision Making: Uses turnover, time-to-fill, engagement, and training data to spot trends and recommend actions. Change Management: Guides leaders and employees through restructures and organizational changes with clear communication. Judgment & Confidentiality: Handles sensitive matters with discretion, sound judgment, and trustworthiness. Core Responsibilities Business Partnership – Operations Support Services Serve as the named HR partner for the leaders of FSQ and Sanitation, Warehouse, Maintenance and Engineering, Planning, EHS, and Procurement. Meet regularly with supported leaders to review staffing, turnover, performance, and people priorities. Advise leaders on organizational structure and workforce plans, and lead restructure reviews. Address employee concerns, conduct investigations, and recommend appropriate and consistent corrective action. Talent Review & Development Support the Director of HR’s talent review process by preparing talent assessments for supported leaders and their teams. Identify development needs for supported leaders and their teams, and build and track development plans (PDPs). Own talent review actions for supported leaders, including stay conversations, PDPs, backfill plans, and restructure reviews, and report status to the Director of HR …