HR Operations Coordinator

We are seeking a proactive, people‑focused Human Resources Operations Coordinator with strong organizational skills and a passion for learning. This role is ideal for an HR professional with a minimum of 3 years of hands-on Human Resources experience, including supporting full-cycle recruitment and employee benefits administration.

If you are a self‑starter, a natural problem solver, and someone who enjoys creating positive employee experiences, this could be the perfect opportunity for you. You’ll gain hands‑on exposure to all aspects of HR at GSSI, consistently ranked as one of New Hampshire’s Best Companies to Work For.

This is a full-time, non-exempt, 100% in-office position based in our Nashua, NH office. This role requires regular, on-site attendance.

Primary Responsibilities:

• Coordinate full‑cycle recruiting activities, including posting jobs, candidate sourcing, applicant tracking, scheduling & conducting interviews, preparing offer letters, and processing background and reference checks.
• Serve as a key point of contact throughout the recruiting process, ensuring a positive and professional candidate experience.
• Lead onboarding by coordinating pre‑hire communications, preparing new hire paperwork and personnel files, conducting new hire orientation, and tracking onboarding progress.
• Support day‑to‑day benefits administration by processing benefit changes, reconciling invoices, responding to employee questions, and assisting with open enrollment activities.
• Assist the HR Manager with documenting, maintaining, and improving HR processes and policies.
• Maintain accurate and organized electronic recruiting files and HR documentation.
• Prepare and distribute benefits and HR-related communications.
• Maintain accurate employee data in the HRIS and other HR systems.
• Support HR initiatives related to compliance, safety, performance development, and employee engagement programs.
• Provide day‑to‑day HR support and participate in ongoing projects to enhance HR operations.

Education, Skills & Experience

• Minimum of 3 years of experience in a Human Resources role, with hands-on experience supporting full-cycle recruiting.
• Associate degree in a related field or equivalent HR experience.

• • Experience in a manufacturing environment is a plus.

• Experience supporting employee benefits administration, including benefit changes, employee inquiries, and open enrollment activities.
• Strong interpersonal and communication skills (both verbal and written).
• Proficiency in Microsoft Office Suite.
• Demonstrated ability to take initiative, work independently, and solve problems proactively.
• High attention to detail, strong organizational skills, and a positive, “can‑do” attitude.
• Ability to handle sensitive and confidential information with discretion.
• Customer service mindset and ability to collaborate effectively across teams.