Housing and Logistics Counsellor

This is a Bargaining Unit Position. All applications are reviewed by our hiring team. We do not use AI in the screening or selection process. We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the government’s Ontario Immigrant Nominee Program (OINP) or Labour Market Impact Assessment (LMIA) initiatives. About Polycultural Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages. RAP Program Summary The RAP Centre is designed to provide immediate and essential services to Government Assisted Refugees (GARs) during the initial period after the refugee family arrives in Canada, with the focus of equipping GARs with accommodation and daily necessities, knowledge, skills, and abilities, as well as connections with the broader community to live safely and independently. This position requires fluency in Arabic. Responsibilities Logistics Facilitator Conducts housing searches in and around the GTA for clients. Secures appropriate and affordable housing for clients within a given timeframe. Provides support to clients in negotiating and finalizing housing leases. Recruits housing providers and maintains housing data of housing providers. Researches and develops a spreadsheet of housing providers, furniture vendors, and essential furniture that refugee families need. Analyzes clients’ choice of housing and furniture and makes recommendations within the assigned budget. Resolves purchase-related problems by working closely with clients, vendors, and delivery companies. Assists clients in selecting alternate choices and, if practical, advises clients on the appropriateness of various choices. Provides comprehensive information related to purchasing furniture. Arranges transportation of families to the furniture shops. If needed, escorts clients to housing appointments and advocates. Actively participates in professional development initiatives. Other program operational duties assigned. Support Group Facilitator Delivers direct services in terms of group facilitation and support that address the needs of refugees through workshop sessions and conversation circles supporting language learning and other groups. Helps refugees to establish social and professional networks to be engaged and feel welcomed in the community. Fosters engagement between refugees and Canadians by involving newcomers in mentorship, community groups, recreation, and other activities. Provides comprehensive information on orientation to Canadian society. Creates opportunities for mentoring individually and in a group, multi-way interaction, and cross-cultural awareness. Delivers orientation sessions and presentations of workshops that address identified needs in the assigned target language. Conducts housing orientation sessions to ensure that the client understands the rights and responsibilities of tenants and landlords. Increases accessibility by delivering services at itinerant public and community spaces in collaboration with other service providers. Provides information and referral to external programs and services to meet the needs of each client/family. Conducts surveys to determine appropriate subject areas for workshop topics. Maintains and expands client base through outreach, community penetration, and itinerate functions, which include off-site visits an…

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