Hotel Housekeeper

Housekeeper Job Description Hotel housekeeping ensures guest rooms, public areas, and back-of-house spaces are clean, safe, and hygienic, typically involving daily, high-speed cleaning of 12–16 rooms per shift. Key duties include making beds, cleaning bathrooms, vacuuming, replenishing amenities (towels, toiletries), and reporting maintenance issues. Primary Responsibilities and Duties: Guest Room Cleaning : Stripping used linens, making beds with fresh linens, cleaning and disinfecting bathrooms, dusting furniture, vacuuming floors, and emptying trash. Amenity Replenishment : Restocking items such as soap, shampoo, coffee, towels, and toilet paper, as well as cleaning/replacing glassware and amenities. Public Areas & Hygiene : Cleaning and maintaining corridors, elevators, lobbies, gym areas, and public restrooms, with a focus on sanitizing high-touch surfaces. Maintenance Reporting : Identifying and reporting broken light bulbs, broken appliances, or damaged fixtures to the maintenance department. Safety and Confidentiality : Adhering to cleaning safety standards, handling cleaning chemicals properly, and respecting guest privacy/do not disturb signs. Inventory Management : Organizing, cleaning, and restocking housekeeping carts. Core Competencies and Skills: Physical Stamina: Ability to stand, walk, lift, and perform repetitive physical tasks throughout a full shift. Attention to Detail: Ensuring high cleaning standards to meet brand requirements. Time Management: Turning over rooms quickly, particularly during checkout hours. Schedule Flexibility: Ability to work early mornings, weekends, and holidays. Housekeepers often follow a standardized "seven-step" cleaning process starting with removing trash/linen, moving to dusting, and finishing with deep cleaning the bathroom to maintain consistency. *It is required that all staff complete all brand-standard training available.*

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