Hilti Store Representative

Langley, British Columbia, Canada Retail Sales Early Careers 21101 Built on Service. Driven by Connection. The Hilti Center Rep is responsible for managing and operating a Hilti Center while maximizing walk-in sales and smaller field accounts while simultaneously providing a high level of customer service (95% order fill rates). All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand. What You'll do Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Center Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost-effective mode of transportation Reconcile opening, closing, and annual physical inventories for the Hilti Center Audit Hilti Center cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order Additional duties as assigned What You’ll Bring This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the Canada at the time of application and remain authorized for the duration of employment without the need for sponsorship. High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience Participate in the international business travel, to the United States for your initial training. Please note that any travel visa requirements will be your responsibility to obtain and need to be in hand before applying After successful completion of the Hilti Center Representative Development Program, the next position will usually require a move; we are a global sales and marketing organization, geographic flexibility is a must Ability to lead change and adapt to a fast paced, dynamic environment Excellent problem-solving and decision-making skills Ability to grow a loyal customer base in a retail setting while strengthening the company’s position and market share Ability to analyze information to help identify targeted customers and create business plans to identify customers’ potential where gaps exist in current purchasing habits Ability to properly care for and maintain company assets (e.g. company product) Ability to effectively demonstrate the proper use of Hilti products to customers Ability to work with all departments to be a successful Hilti Center Representative (materials management, logistics, credit, marketing, technical services, and customer service) Understanding of MS Office to manage, analyze, and develop business plans to effectively grow sales Understanding of the process for getting things done in a matrix organization Basic understanding of consultative selling techniques and sales through multiple channels Some experience with reading and understanding construction documents preferred What’s In It for You The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range f…

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