Heavy Duty Truck Parts Counter Sales Representative
FleetPro Truck PartsOverview As a Heavy Duty Truck Parts Counter Sales Representative, you’ll help customers identify and obtain the right parts for their trucks. You’ll combine customer service, mechanical knowledge, and sales skills to support accurate orders and dependable vehicle maintenance. Your impact: By matching customers with suitable parts and accessories, you help them keep trucks maintained and ready for service. Responsibilities Ask questions to understand customer needs, identify parts, and explain options clearly in person and by phone. Process sales, cashiering, and payments using point-of-sale (POS) systems; handle cash accurately. Check stock, manage inventory, and support stocking, inventory control, and order fulfillment. Build customer relationships through responsive service, clear client communication, and professional phone etiquette. Coordinate with colleagues on sales management, parts availability, and customer requests. Skills Essential: Customer service, communication, organizational skills, retail sales, automotive parts sales, and automotive parts and accessories knowledge. Essential: Mechanical knowledge and familiarity with vehicle systems, maintenance, automotive service, and vehicle maintenance; ability to apply mechanical troubleshooting when identifying parts. Essential: Math and retail math skills, cash handling, POS use, Microsoft Office, and inventory management. Preferred: Dealership experience, automotive repair or diagnostics, automotive parts management, and familiarity with a computerized maintenance management system (CMMS). Preferred: Negotiation, multilingual or bilingual communication, and experience with auto parts and accessories sales, sales management, cashiering, stocking, or order fulfillment. Pay: $1,000.00 per week Work Location: In person