Healthcare Industry Client Partner
USTRole description The Role An Industry SME Senior Client Partner who will be responsible for leading strategic client relationships and driving business growth within the Healthcare Domain. You will assume the role of a trusted advisor to C-suite executives, enabling technology-led transformation and digital innovation across Healthcare Payers. What You’ll Do Own and drive sales, revenue, and growth strategy across a defined cluster of healthcare accounts. Develop and execute account/cluster growth plans covering existing revenue, whitespace opportunities, and new business. Identify opportunities to expand into new capabilities, business units, geographies, and technology areas within existing accounts. Build and maintain a healthy pipeline of strategic opportunities and ensure progress from lead generation through closure. Partner with sales and delivery leadership to achieve revenue, growth, margin, and new-logo objectives. Identify and pursue new healthcare payer, health plan, PBM, and HIT clients. Build relationships with CXO and senior business/technology stakeholders within target organizations. Lead or support client engagements, proposals, RFPs, solution discussions, and commercial negotiations. Develop strategies to penetrate new business units, functions, and technology areas where the organization currently has limited or no presence. Leverage existing relationships and successful delivery outcomes to create opportunities for broader transformation initiatives. Drive cross-selling and up-selling across capabilities such as Cloud, Data & AI, Application Modernization, Digital Engineering, Quality Engineering, Automation, Cybersecurity, and Managed Services. Healthcare Industry Leadership Bring strong understanding of the healthcare ecosystem, including Payers, Health Plans, PBMs, Providers, and HIT organizations. What You Need Required At least 12 years’ experience with strong sales/relationship management/account management experience Proven track record managing and closing multi-million dollar enterprise deals ($5M+) Experience navigating complex B2B sales cycles with multiple stakeholders and long timelines Skilled at building and managing executive-level relationships (C-suite, VP, Director) Ability to identify, qualify, and expand opportunities within existing accounts Strong understanding of consultative and solution-based selling frameworks (MEDDIC, Challenger, etc.) Experience working with procurement, legal, and contract teams on large deal structures Deep understanding of the U.S. payer landscape — commercial, Medicare Advantage, Medicaid managed care Knowledge of healthcare operations: claims processing, utilization management, care management, provider networks, and member engagement Understanding of value-based care models, population health, and quality metrics (HEDIS, Stars) Awareness of healthcare regulatory environment (CMS, ACA, state mandates) Preferred Prior experience at a health plan, health tech vendor, or consulting firm serving payers (e.g., Accenture, Cognizant, Wipro, Deloitte Health) Experience with enterprise CRM, BPM, and workflow platforms (e.g., Salesforce, Pega, ServiceNow, custom-built solutions), including configuration, solution design, and integration patterns Hands-on knowledge of AI/ML tools and platforms (e.g., Microsoft Copilot, Salesforce Einstein, AWS/Azure/GCP AI services, LLMs) Understanding of AI-driven SDLC methodologies — AI-assisted requirements gathering, code generation, testing, and deployment Ability to translate complex technical architectures into client-friendly solution narratives Familiarity with healthcare data standards: HL7, FHIR, EDI 837/835, and interoperability frameworks Experience with AI governance frameworks and responsible AI implementation in regulated industries Location & Compensation Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and leve…