Healthcare Case & Operations Coordinator

Description: Case Coordination. Medical Documentation. Laboratory Operations. Real Ownership. Full-Time | Washington, DC | In-Person | $26–$33/hour (Non-Exempt) We're looking for a highly organized, resourceful operations professional who enjoys coordinating complex workflows, solving problems, and ensuring important work gets done accurately and on time. EPIARX Diagnostics is a growing private pathology practice serving families, healthcare professionals, attorneys, and other partners through specialized autopsy and pathology services. Our work often involves sensitive, time-critical circumstances where effective coordination, clear communication, and attention to detail make a meaningful difference. One opportunity to take ownership of the operational work that keeps a growing medical practice moving forward. Working closely with the Operations Team, Medical Director, and leadership, you'll coordinate active cases, support medical documentation, and manage essential administrative functions within our laboratory suite. This isn't simply a position for processing paperwork or updating records. We want someone who can take ownership of cases, anticipate obstacles, coordinate multiple stakeholders, and independently drive work toward completion. You don't need prior pathology experience—just the organizational skills, judgment, initiative, and willingness to learn the specialized processes behind our services. What You'll Do Coordinate cases from initiation through completion , managing operational workflows, timelines, outstanding requirements, and next steps. Manage case scheduling and logistics , coordinating with physicians, funeral homes, transportation providers, laboratories, and other external partners. Prepare synoptic medical transcriptions , accurately translating the Medical Director's handwritten codes and structured findings into standardized reports using established templates and procedures. Maintain accurate case records and tracking systems , ensuring documentation, CRM information, case statuses, and operational details remain complete and current. Own case follow-ups and outstanding deliverables , proactively obtaining required records, confirmations, documentation, and updates. Coordinate communications across stakeholders , serving as a reliable operational point of contact for clients, medical professionals, vendors, and internal team members. Monitor case progress and identify potential delays , anticipating scheduling conflicts, missing information, or operational bottlenecks before they disrupt services. Manage laboratory suite administration , maintaining an organized, properly stocked, and operationally prepared workspace. Prepare autopsy supply packages , assembling and organizing required materials according to established procedures and upcoming case needs. Maintain laboratory inventory and supply tracking , monitoring stock levels, updating inventory records, identifying shortages, and submitting supply orders. Support transportation and service logistics , coordinating assignments, schedules, availability, and related operational requirements. Support billing and case closeout workflows , helping ensure services, documentation, and administrative requirements are properly tracked and completed. Contribute to operational improvements , identifying opportunities to strengthen case tracking, communication, documentation, inventory management, and workflow efficiency. Assist with broader practice operations , supporting administrative projects and evolving operational needs as EPIARX continues to grow. You'll receive training and direction, but we'll expect you to manage competing priorities, communicate proactively, and follow through without constant supervision. Requirements: What We're Looking For We're looking for an operations-minded professional with excellent organizational skills, sound judgment, and demonstrated experience coordinating people, information, and time-sensitive wo…

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